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Naay Zama

4.0 star property

Photo gallery for Naay Zama

Outdoor pool
Outdoor pool
Aerial view
Deluxe Room, Hot Tub, Garden View
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Pool
  • Room service
  • Breakfast available
  • Spa
  • Housekeeping

Explore the area

Map
Parque Dos Ojos, Tulum, QROO, 77774
  • Xcacel Beach
    ‪3 min walk‬
  • Xel-Há Park
    ‪20 min walk‬
  • Dos Ojos Cenote
    ‪11 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬

Room options

View all photos for Elite Room, Garden View

Elite Room, Garden View | Terrace/patio

Elite Room, Garden View

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Deluxe Room, Hot Tub, Garden View

Deluxe Room, Hot Tub, Garden View

Deluxe Room, Hot Tub, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Kitchen, Garden View

Grand Room, Kitchen, Garden View

Grand Room, Kitchen, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Beach nearby

Akumal Natura

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (189)
The price is NZ$117
for 1 room
includes taxes & fees
14 May - 15 May
Akumal Natura

About the area

Tulum

When you stay at Naay Zama in Tulum, you'll be in a national park, a 4-minute drive from Xel-Há Park and 9 minutes from Akumal Beach. .This hotel is 9.7 mi (15.6 km) from Tulum Mayan Ruins and 13.7 mi (22.1 km) from Playa Paraiso.

What's nearby

  • Xcacel Beach - 3 min walk - 0.3 km
  • Xel-Há Park - 20 min walk - 1.7 km
  • Xcacel-Xcacelito Sanctuary - 5 min drive - 3.1 km
  • Riviera Maya Golf Club - 8 min drive - 10.2 km
  • Dos Ojos Cenote - 11 min drive - 4.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Restaurante Arlequin - ‬9 min drive
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min drive
  • ‪Los Corales - ‬8 min drive

About this property

Naay Zama

Hotel with free parking, near Xel-Há Park
Naay Zama offers 6 air-conditioned accommodations with safes and ceiling fans. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Make yourself at home in one of the 6 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected.
Treat yourself with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Naay Zama has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 13 to 28 per person
  • A restaurant
  • Private picnics

Things to do

  • Free bicycle rentals
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 13.00 to 28.00 per person
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Naay Tulum
Naay Zama Hotel
Naay Zama Tulum
Naay Zama Hotel Tulum

Naay Zama Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

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