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Playa Esperanza Hotel Tulum

4.0 star property

Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Property video
Basic Cabin, Sea Facing
Outdoor pool
Cabin, Ensuite, Partial Sea View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Las Palmas Public Beach
    ‪5 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View

Cabin, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View

Cabin, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.2 out of 5, Very good, 235 reviews
Alito Tulum Hotel

About the area

Tulum

With a stay at Playa Esperanza Hotel Tulum in Tulum (Zona Hotelera), you'll be within a 5-minute drive of Playa Paraiso and Tulum National Park. .This beach hotel is 2.4 mi (3.9 km) from Tulum Beach and 4.7 mi (7.6 km) from Tulum Mayan Ruins.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Playa Paraiso - 5 min walk - 0.5 km
  • Las Palmas Public Beach - 5 min walk - 0.5 km
  • Tulum Mayan Ruins - 7 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Carl's Jr. - ‬6 min drive
  • ‪Panza Tulum - ‬7 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Mezzanine Restaurant - ‬6 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬1 min walk

About this property

Playa Esperanza Hotel Tulum

On beach with outdoor pool for sandy fun near Tulum Mayan Ruins
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 14 guestrooms. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Playa Esperanza Hotel Tulum , enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 9:00 AM to noon for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-007-006565

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 144 reviews
Rating 8 - Good. 20 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 3 out of 144 reviews
Rating 2 - Terrible. 3 out of 144 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Luke, Kansas City

Stayed 1 night in Nov 2025

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025

6/10 Okay

Graciela

Stayed 3 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities
Perfection. Paradise on Earth.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
Un endroit unique sur terre où vous serez reçus divinement : plage avec océan turquoise, personnel attentionné, installations rustiques design, raffinées et totalement intégrées à ce parc naturel. On y entend la mer, on y ressent le vent salé, on y est en harmonie avec les éléments. Un paradis terrestre.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tania Gabriela Equihua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was extremely helpful and attentive
Stayed 3 nights in Oct 2025

6/10 Okay

Aqeela

Disliked: Staff & service, amenities, property conditions & facilities
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Stayed 2 nights in Oct 2025

10/10 Excellent

ulises, canoga park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Habiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Sep 2025

8/10 Good

Kim, Arlington Heights

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Prisma

Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
Stayed 4 nights in Jul 2025

8/10 Good

Maika

Liked: Staff & service, property conditions & facilities
Beautiful hotel, away from all the touristy craziness on the Tulum coast line even though there were many other smaller/ eco-conscious hotels nearby. Staffs working at the property were all working so hard, I was impressed with the level of effort each of them put in to keep the property beautiful for the guests. I saw that they were actually paying close attention on the Turtle nests on the beach, taking pictures and keeping track of the nest conditions etc in early mornings before many guests wake up. While we absolutely loved our stay at this hotel and would come back in the future, I have to note that the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

FRANK ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Azzy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
Stayed 1 night in Jun 2025

10/10 Excellent

Xiomara

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Israel

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Jim

Liked: Staff & service

Beautiful Beach, Great staff and Decent Rooms

First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
Stayed 8 nights in Apr 2025

8/10 Good

Gaudencio

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025