Located in Tulum (Zona Hotelera), BT Live Tulum located at the party zone is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. .This beach hotel is 6.8 mi (10.9 km) from Tulum Mayan Ruins and 4.5 mi (7.2 km) from Playa Paraiso.
What's nearby
Tulum Beach - 2 min walk - 0.2 km
Ven a la Luz Sculpture - 11 min walk - 1.0 km
Las Palmas Public Beach - 10 min drive - 8.2 km
Playa Paraiso - 11 min drive - 8.9 km
Tulum Mayan Ruins - 16 min drive - 13.4 km
Getting around
Cancun Intl. Airport (CUN) - 113 min drive
Restaurants
Rosa Negra Tulum - 6 min walk
Hartwood - 6 min walk
Arca - 5 min walk
K’arma - 7 min walk
Hotel Panamera Tulum - 6 min walk
About this property
BT Live Tulum located at the party zone
Beachfront, with spa services
BT Live Tulum located at the party zone offers 18 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. In-room massages and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a private beach.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 18 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as a private beach. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite at Pico de Gallo, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Pico de Gallo - Overlooking the ocean, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free self parking on site
Food and drink
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Restaurants on site
Pico de Gallo
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
On a private beach
On the waterfront
Outdoor furniture
Terrace
Spa
Couples treatment rooms
Deep-tissue massages
Hot stone massages
In-room massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Limited room service
More
Air conditioning
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
This property is closed from July 4 2025 to July 1 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: 3 percent of room rate
The resort fee includes:
Beach loungers
In-room safe
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 240 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Tita Tulum Eco Beachfront Cabanas Villa
Tita Tulum Eco Beachfront Cabanas Tulum
Tita Tulum Eco Beachfront Cabanas Villa Tulum
BT Live Tulum
Hotel Eco Beachfront Cabanas
Tita Tulum Eco Beachfront Cabanas
BT Live Tulum located at the party zone Hotel
BT Live Tulum located at the party zone Tulum
BT Live Tulum located at the party zone Hotel Tulum
BT Live Tulum located at the party zone Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The waiters were excellent, however my room barely had light, the bathroom as well and the shower was broken. The water smell from the sink and shower was bad and really strong. I am not trying to turn down their business but they were not trying really hard to impress, besides the reception and waiters.
No clean towels , no air conditioning , no hot water, highly unrecommended
Lior
Stayed 3 nights in Jan 2025
8/10 Good
James
Travelled with group
11 Jan 2025
Liked: Staff & service, room comfort
perfect location, rooms could be so much better
This place has excellent location and surroundings but the rooms could use a little renovation or something. Even “Tulum vibe” doesn’t really help the fact that rooms are looking very old and dusty. Hanger rod for towels in the bathroom falling down etc. other than that its a very good deal and beautiful beach and even kitchen is very delicious.
Horrible experience! The bed is like sleeping on concrete and no blankets. No cell or WiFi service in the room. There is really bad water electrical and plumbing issues. With all these issues the doors didn’t look either. I purchased 2 room and both had the exact same problems.
Breakfast was lousy, not happy with the army of ants in the room or the visiting cacaroach, deadbolt was rusty & non functioning, other lock wasn't working but they fix it quite rapidly, no hot water for shower...even with expedia prcing tbis was a rip off.
Day #1 - No hot water.
Day #2 - one room has hot water, the other has no water AT ALL. As compensation we were upgraded to full menu breakfast for next 3 days. However, our breakfast supposed to be at 8am as Paco arranged transport for us for our excursion with pick up time 8:30. No one there so we got no breakfast at all.
Jacuzzi is cold, unusable.
Day #3 - we were promised to change the room with no water to another room. In a meantime the first Room got completely flooded after the rain. We told the guy but all we got was extra towels to clean the floor ourselves. We unplugged our phones standing in nearly ankle depth pool of water! “Security “ guy changed the sheets because all beds were wet from the leaking roof in both rooms.
We stayed at BT Live for 4 days and did not have any housekeeping at all. Paco, the manager is the only person who speaks english, after hours you're on your own. There is no room service. No 24/7 front desk (there is a guy who speaks zero english, not sure what his title is). For the entire stay (4 days) we were able to use only one room at the time for all of us due to no water, flooded floors, wet beds. When we asked for a refund for one room we were told that Expedia has our money, not them.
This listing is falsely advertising services they are not providing. This place is beautifully located and full of potential, but its not maintained, its unsafe, and dishonest about their services. Expedia, please look into this property!!!
Our cabin had an excellent view and was right on the beach. Cabin 1. The place is peaceful and I liked that it was sand as we got in all the way to the cabin. I also enjoyed not having a TV. I didn't even notice it until we were leaving. Our goal was to enjoy each others company as we were celebrating our anniversary. I would have enjoyed better water pressure and better control of the hot and cold water. We got the hang of it but the view and location made up for that small detail. Overall I prefer to stay in Tulum vs. Cancun.
I’m giving 2 stars only for location, otherwise very basic one star hotel.
Staff friendly but no one speaks English.
We didn’t have hot water for three days then
we were relocated by Hotels as water was pouring in to the room from the roof for two days and nothing was done by management.
They don’t really care, just promising that issues will be fixed…
Such a shame as this could be amazing place to stay if there’s someone who can really run the place
They gave us the wrong room, which made me really disappointed and they put the wrong name by the room which was a greeting sign “welcome sandra” when mg name is Amy! We stayed for 5 days not once did they come and clean up or tidy up our room nor did they bring more towels. We’d be by the beach and they never offered drinks etc. i swear the morning we left we saw them serving guests on the beach they were cleaning. We were like what are you kidding. We did not like the service. I give this place 3/10.
Hotel location right next to beach was excellent. The staff was great. Paco was very helpful before, during and after our stay (one of our party forgot something in her room and he was helpful in making sure it gets delivered back to her.
The only bad part of the trip would be the loose carps that were put on the roof to avoid rain from coming into the room. The wind was strong which kept making the tarps make a lot of noise all night and not letting us sleep. We also had no hair dryer or safe in our room #10.
EVELYN
Stayed 4 nights in Nov 2024
6/10 Okay
Francesca
6 Nov 2024
Francesca
Stayed 1 night in Sep 2024
8/10 Good
Haydee, RIVERSIDE
Travelled with partner, Travelled with group
29 Sept 2024
Liked: Cleanliness, staff & service, amenities
Property was beach front, which is great. The breakfast included was great and they had plenty of additional options. We had the best room in the house that included a wonderful front porch. However, our bed was so hard and uncomfortable. Our AC was also not working properly which lead to some uncomfortable nigjts. Service staff was great. Very easy to walk to great restaurants.
Excellent stay… we found 2 turtle nest inside the hotel, parking available for free staff is friendly and we did not had many people so was an amazing experience…