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Wyndham Tulum

4.5 star property

Photo gallery for Wyndham Tulum

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property preview
Private beach nearby, white sand
Terrace/patio
1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Region 011 Manzana 001, Tulum, QROO, 77760
  • Place, Tulum Mayan Ruins
    ‪6 min drive‬
  • Place, Playa Ruinas
    ‪11 min drive‬
  • Place, Playa Paraiso
    ‪13 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪70 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, Pool View

Club Suite, 1 King Bed, Non Smoking, Pool View | Terrace/patio

Club Suite, 1 King Bed, Non Smoking, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Club Suite, 2 Double Beds, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Standard)

Garden view

Club Room, 1 King Bed, Non Smoking (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Standard)

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Non Smoking (Standard)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

1 bedroom, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Penthouse, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Penthouse, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 1 King Bed, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Standard Penthouse, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Penthouse, 2 Double Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Non Smoking, Pool View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tulum

Located in Tulum, Wyndham Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. .This luxury hotel is 2.6 mi (4.2 km) from Tulum Mayan Ruins and 2.7 mi (4.3 km) from Playa Ruinas.

What's nearby

  • Tulum National Park - 5 min drive - 3.2 km
  • Tulum Mayan Ruins - 6 min drive - 3.6 km
  • Playa Ruinas - 11 min drive - 3.9 km
  • Playa Paraiso - 13 min drive - 5.4 km
  • Tulum Beach - 13 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Escama - ‬12 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Panza Tulum - ‬10 min walk

About this property

Wyndham Tulum

Luxury hotel with 2 outdoor pools and a nearby private beach
Wyndham Tulum offers 287 accommodations with espresso makers and safes. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 287 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Naaj K'iin, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Naaj K'iin - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 449 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Naaj K'iin

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Outdoor padel court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 220 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum

Wyndham Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 88 reviews
Rating 8 - Good. 20 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a brand new hotel that just opened up in December. So of course everything is new, including employees. It seems they kind of rushed the opening without being ready. A few things missing here and there like lack of employee customer service because of the lack of training/experience. They were lucky that it was pretty empty as far as guests go or else it would be a big mess but it has a great potential. It’s all a matter of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well maintained rooms and and clean facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tulum Trip

Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff pretty courteous and resolving. Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisca Luna De la

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and price. I loved the fact that they had a family pool and adults-only pool. My daughter was about to have as much fun as she wanted, and the adult side seemed really nice! Small detail, but I stayed for 7 days and they didn't automatically refill the coffee station every day. Overall, I highly recommend this hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Helene

Liked: Cleanliness, amenities, property conditions & facilities
Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.
Stayed 7 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely property close to downtown Tulum area, with great staff, and an absolutely gorgeous pool area. We struggled with getting consistent internet in our room. Used the lobby internet on several occasions. It was nice to have a covered parking garage. Exiting the garage was a bit of a challenge due to a very narrow exit ramp. Fortunately, we rented a small car. If it was larger, we make have scraped the exit walls like other car apparently did due to marks make on the wall.
Stayed 7 nights in Jun 2025

10/10 Excellent

Harshita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seemed like a new property as everything looked and appeared as such. It was clear, had more than everything we needed. Amenities like padel court were a great addition. The pool was a highlight! I would highly recommend staying here instead of the hotel zone as it offers better proximity to restaurants in Centro which is better in my opinion. Overall 10/10!
Stayed 2 nights in Jun 2025

6/10 Okay

Enrico

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful place! We paid for the shuttle service to/from the airport, and did not have our own transportation. This place is set away from Tulum in a forested area. It is within walking distance of an old Tulum and a 7-Eleven, just bring plenty of water due to heat & humidity. It is not within walking distance to the beach. The place is still under construction, so taking a nap during the day was difficult! The staff is very kind and has bilingual people available. The on site restaurant is very good! There is not a gift shop on-site. We went on excursions on two separate days and we were picked up in front the compound at the steps, as the lobby is set further back and not visible from the road. Overall, we were happy about how clean the place was, and the landscape within the compound was stunning!
Stayed 7 nights in Jun 2025

8/10 Good

jose

Stayed 1 night in Jun 2025

10/10 Excellent

Beanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Polina

Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso com suítes espaçosas e a mini piscina e o pátio externo exclusivo nos apartamentos faz toda a diferença.
Stayed 1 night in Mar 2025

10/10 Excellent

Willliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with excellent service and beautiful grounds
Stayed 1 night in May 2025

10/10 Excellent

Courtenay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, Collingwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property at the time of my stay was not finished but, what was available a d finished was great
Stayed 1 night in Feb 2025

8/10 Good

jon

Liked: Cleanliness, staff & service, amenities
Still in the middle of construction
Stayed 1 night in Mar 2025

10/10 Excellent

Akuoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very
Stayed 6 nights in Mar 2025

10/10 Excellent

Taresha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ursua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Beautifull Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the level of service offered by the staff at Wyndham Tulum. Also the location was great for our needs and the property was beautiful, clean, and well maintained. Our only wish is that we had more time there.
Stayed 2 nights in Mar 2025

6/10 Okay

liping, Jackson Heights

Travelled with group
I booked this hotel because it says in the description there is hot tub but there is no hot tub. The hotel itself were still under construction in some areas. Also the property has three-floor buildings and no elevators. I feel l was cheated.
Stayed 2 nights in Mar 2025

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Our concierge Antonio took great care of us. One of the staff members saw us walking and offered us a ride to our destinations on her way home. Hotel opened a month ago and is still under construction so the bar wasnt yet fully stocked. However the food and service was AMAZING
Stayed 2 nights in Feb 2025