See all properties
Save

Wyndham Tulum

4.5 star property

Photo gallery for Wyndham Tulum

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, free cots/infant beds
Private beach nearby, white sand
In-room safe, desk, blackout curtains, free cots/infant beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Region 011 Manzana 001, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Hunab Lifestyle Center
    ‪5 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪79 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking, Pool View

Club Suite, 1 King Bed, Non Smoking, Pool View | Terrace/patio

Club Suite, 1 King Bed, Non Smoking, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Club Suite, 2 Double Beds, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Standard)

Garden view

Club Room, 1 King Bed, Non Smoking (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 1 King Bed, Non Smoking, Pool View (Standard)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (Standard)

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 2 Double Beds, Non Smoking (Standard)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

In-room safe, desk, blackout curtains, free cots/infant beds

Club Room, 2 Double Beds, Non Smoking, Pool View (Standard)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Penthouse, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 1 King Bed, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 2 Double Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Penthouse, 2 Double Beds, Non Smoking, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Double Beds, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Pool View

In-room safe, desk, blackout curtains, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, Pool View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, free cots/infant beds

Honeymoon Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Kimpton Aluna Tulum by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 304 reviews
The price is NZ$391
includes taxes & fees
19 Jan - 20 Jan 2026
Kimpton Aluna Tulum by IHG

About the area

Tulum

Located in Tulum, Wyndham Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. .This luxury hotel is 2.6 mi (4.2 km) from Tulum Mayan Ruins and 2.7 mi (4.3 km) from Playa Ruinas.

What's nearby

  • Jaguar Park - 1 min walk - 0.1 km
  • Hunab Lifestyle Center - 5 min walk - 0.5 km
  • Tulum National Park - 4 min drive - 3.2 km
  • Tulum Tower - 5 min drive - 2.5 km
  • Dos Aguas Park - 6 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Carl's Jr. - ‬8 min walk
  • ‪Escama - ‬12 min walk
  • ‪Panza Tulum - ‬10 min walk
  • ‪La Regia Tulum - ‬17 min walk

About this property

Wyndham Tulum

Luxury hotel with 2 outdoor pools and a nearby private beach
Wyndham Tulum offers 287 accommodations with espresso makers and safes. Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 287 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Naaj K'iin, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Naaj K'iin - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 449 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Naaj K'iin

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Outdoor padel court

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 220 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Tulum Hotel
Wyndham Tulum Tulum
Wyndham Tulum Hotel Tulum

Wyndham Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 125 reviews
Rating 8 - Good. 28 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 4 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wyndham Tulum

This is a new property just opened in April 2025, and has been buit to a very high spec. The rooms are modern and each with private jacuzzi’s, with the suites super luxiorious with a kitchen and living room and very roomy. The swimming pool area has lots of loungers to relax after a swim, and has a dining area in the middle to order refreshments. The gym is fully equiped and excellent. 24 hr concerciege and free parking. Ivan, the manager, and his team are always readily available to help if you require anything. The cleaning staff are great and ensure rooms left pristine
Stayed 14 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was honestly a beautiful hotel. Everything was clean & updated. I know it opened sometime last year. Few things that we weren’t satisfied with: there are no ice machines on the floors, so we had to call every time we needed some. Sometimes it came, sometimes it didn’t. We had a nice balcony, but unfortunately there weren’t any chairs to sit, so we found that a little odd. Inside there was only one seat. No little tables either to eat. We got a basic room, but even with that, I feel like there should have been a least a little table and maybe another chair. I also ordered uber eats a few times & the hotel gave them a hard time handing me the food. The first time, they had to escort the uber driver to the room(totally fine, as I know they are just trying to be safe) but the last two times I did it, the hotel made me walk to the lobby. Thought that was weird, but also a little inconvenient, as the lobby is far from the room. Lastly, check out was fine, but once I got into the ride to go to the airport, they called me accusing us of stealing a blow dryer. We were so confused & upset because we didn’t know how to prove that we didn’t take it. They said not to worry and they will talk to housekeeping. I told them to please get back to me & they never did.. I keep checking to make sure I wasn’t charged, but it was just a little weird. Overall, beautiful place, but they need to change some things
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That pool was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only reason I’m rating staff 3 is because on my check out date restaurant crew supervisor wanted to charge for breakfast knowing it was included in our stay. Then he refuse to serve products on menu stating items were not included on our package although we were served those items our other days. Even though items were clearly listed on all inclusive MENU.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yehoad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed at this hotel in August, and we loved it! This is a brand new hotel that just opened this year. While everything is brand new, they are still working to finalize the hotel (finish one section of it and fully stock up the rooms with kitchen supplies, such as plates, cups, utensils etc.). This, I'm sure will happen shortly. The room was great, with one king bed in one room and a sofa bed in the living room. We even had our tiny private pool, which we did not end utilizing as their public pool is stunning. The hotel is located in a newly-developed part of town, so it's away from busy streets and noise. Nonetheless, it's a short drive to all the beautiful attractions and tourist zones around Tulum. The staff was very accommodating and nice, and we felt they really cared that we enjoy our stay. I will definitely recommend this hotel and would love to stay in it again in the future!
Stayed 5 nights in Jul 2025

8/10 Good

Eduardo, San Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a brand new hotel that just opened up in December. So of course everything is new, including employees. It seems they kind of rushed the opening without being ready. A few things missing here and there like lack of employee customer service because of the lack of training/experience. They were lucky that it was pretty empty as far as guests go or else it would be a big mess but it has a great potential. It’s all a matter of time.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well maintained rooms and and clean facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tulum Trip

Clean, modern, quiet. Very close to pueblo and restaurants. Friendly staff. Vero was there to help us with anything we needed. Loved the pool. Kids loved the pool and grounds. Restaurant could be better by offering lore authentic dishes. Would stay here for sure!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff pretty courteous and resolving. Nice experience. Gabriel & Leonel the waiters at the pool area bar very friendly .
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisca Luna De la

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and price. I loved the fact that they had a family pool and adults-only pool. My daughter was about to have as much fun as she wanted, and the adult side seemed really nice! Small detail, but I stayed for 7 days and they didn't automatically refill the coffee station every day. Overall, I highly recommend this hotel.
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Helene

Liked: Cleanliness, amenities, property conditions & facilities
Great service, employees were wonderful. The pools are quite large and nice. Big size rooms. Some rooms on the first and 3rd floor have personal pools which is nice if you want to refresh yourself outside of the pool hours. The gym is well equipped for an average workout. I haven't tried the restaurant. Also since it's a fairly new hotel, construction isn't finished as of June 2025. It didn't bother me since I was out most of the day, but if you plan on staying in, bring some earplugs. I liked that it was situated halfway from the beach and Tulum Center. Though walking is doable, renting a car, scooter or a bike is a better option for getting around. If you rent a bike, I would suggest doing it from a place downtown as it is cheaper than renting from the hotel. However if renting from the hotel is more convenient for you and you don't mind paying a bit more, they offer the service. Once again the staff was very nice, friendly and helpful.
Stayed 7 nights in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely property close to downtown Tulum area, with great staff, and an absolutely gorgeous pool area. We struggled with getting consistent internet in our room. Used the lobby internet on several occasions. It was nice to have a covered parking garage. Exiting the garage was a bit of a challenge due to a very narrow exit ramp. Fortunately, we rented a small car. If it was larger, we make have scraped the exit walls like other car apparently did due to marks make on the wall.
Stayed 7 nights in Jun 2025

10/10 Excellent

Harshita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seemed like a new property as everything looked and appeared as such. It was clear, had more than everything we needed. Amenities like padel court were a great addition. The pool was a highlight! I would highly recommend staying here instead of the hotel zone as it offers better proximity to restaurants in Centro which is better in my opinion. Overall 10/10!
Stayed 2 nights in Jun 2025

6/10 Okay

Enrico

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful place! We paid for the shuttle service to/from the airport, and did not have our own transportation. This place is set away from Tulum in a forested area. It is within walking distance of an old Tulum and a 7-Eleven, just bring plenty of water due to heat & humidity. It is not within walking distance to the beach. The place is still under construction, so taking a nap during the day was difficult! The staff is very kind and has bilingual people available. The on site restaurant is very good! There is not a gift shop on-site. We went on excursions on two separate days and we were picked up in front the compound at the steps, as the lobby is set further back and not visible from the road. Overall, we were happy about how clean the place was, and the landscape within the compound was stunning!
Stayed 7 nights in Jun 2025

8/10 Good

jose

Stayed 1 night in Jun 2025

10/10 Excellent

Beanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a stunning view. There is an adult pool and family pool which is nice. Stuff is very nice! All in all would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Polina

Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso com suítes espaçosas e a mini piscina e o pátio externo exclusivo nos apartamentos faz toda a diferença.
Stayed 1 night in Mar 2025

10/10 Excellent

Willliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with excellent service and beautiful grounds
Stayed 1 night in May 2025

10/10 Excellent

Courtenay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, Collingwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property at the time of my stay was not finished but, what was available a d finished was great
Stayed 1 night in Feb 2025