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Kevin who checked us in was happy to answer all questions. The hotel is a historic site and grandfathered in, so no elevators to room but we were graciously offered assistance with luggage. Room 209 had a comfortable king bed. Streaming TV on wall for which I used my own Netflix login info. Bathroom was modern and had a half glass door. Hot water took a long time to reach the room and I prefer more water pressure (historic building.) I would also prefer to better place to put my toiletries as the wall mounted shelf next to sink was a bit small. Robes were in the closet and very cozy. We set the AC to 64 upon arrival and after dinner the room was still 70. There was a communal coffee station at the end of the hall with a small fridge and freezer and water. In the room, 2 glasses and a carafe were provided. Ice available at the bar until 9pm. Other end of hall had a library and seating. Complimentary wine tasting was done at 4:30pm by Dennis. Keri and Terri were both great on phone and in person. A $36 credit was provided for breakfast and Paige took care of the entire restaurant with kindness and grace. Egg order was undercooked, but they cooked it more for me when asked. Ample parking for a Thursday, grounds adorable and I'd love to see them in the summer. Access to the river with a small area for guests. Patricia O' Connor gave a great fireside chat about the history of Hawley and the Inn (last of the season.) and Keri joined us as well. It was so lovely. Would go again

I really like how accommodating the hosts were. Everything as advertised came true. Beautiful from top to bottom. We be back soon.

I was very skeptical after reading some negative reviews, but I also read very good reviews. I have to say that we were very pleased and do not regret going. Everything was a good and the food was excellent. The bed needs updating. Overall a very good experience.

The staff was friendly and helpful despite challenging even dangerous storm conditions. They made an extra effort to make us feel welcome.

I host an annual women's retreat and this was our second year using the property. My guests love this hotel and gave us a reason to come back. There is the convenience of a strip mall right behind the property. Walking distance for those who wanted something to do, and it's 10 minutes from the casino. It was perfect .

It was good but the breakfast voucher they give you is ridiculous. They dont give enough to cover the breakfast. And then they charge more if you get a coffee. I remember when you ate there before they had a set breakfast menue it you didn't have to pay anything.