See all properties
Save

Hotel Palapa Palace

3.0 star property

Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Plasma TV
Reception
View from room
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054
  • Place, Plaza Ambar
    ‪3 min walk‬
  • Place, Marimba Park
    ‪14 min drive‬
  • Place, Tuxtla Guitierrez Central Square
    ‪19 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪75 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Hotel Palace Inn
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 553 reviews
The price is NZ$86
includes taxes & fees
21 Mar - 22 Mar
Hotel Palace Inn

About the area

Tuxtla Gutierrez

With a stay at Hotel Palapa Palace in Tuxtla Gutierrez, you'll be a short 5-minute walk from Plaza Ambar and within 3 minutes by car from Chiapas Convention Center..This hotel is 1.9 mi (3 km) from Foro Chiapas and 2 mi (3.2 km) from Plaza Crystal Shopping Mall.

What's nearby

  • Plaza Ambar - 3 min walk - 0.3 km
  • Plaza Crystal Shopping Mall - 8 min drive - 3.3 km
  • Cana Hueca Park - 9 min drive - 4.0 km
  • Marimba Park - 14 min drive - 6.2 km
  • Tuxtla Guitierrez Central Square - 19 min drive - 8.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 51 min drive

Restaurants

  • ‪Pop Salads - ‬7 min walk
  • ‪El guajiro - ‬2 min walk
  • ‪Pollo Brujo Express - ‬5 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Caldos de gallina don pepe - ‬7 min walk

About this property

Hotel Palapa Palace

Hotel Palapa Palace offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to noon and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 8:00 AM and noon.
Hotel Palapa Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 130 to 250 for adults and MXN 130 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Hotel Palapa Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 226 reviews
Rating 8 - Good. 54 out of 226 reviews
Rating 6 - Okay. 21 out of 226 reviews
Rating 4 - Poor. 10 out of 226 reviews
Rating 2 - Terrible. 13 out of 226 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Orlando

Stayed 1 night in Dec 2025

8/10 Good

Pedro fidel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

citlalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cristhian, San Francisco

Liked: Amenities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANie

Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

julio, humble

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negative reviews. Check in was easy and fast as well as checking out.
Stayed 1 night in Oct 2024

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Aldrin de jesus

Stayed 9 nights in Jun 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

SALOMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Good in general
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great food in hotel restaurant, they arranged for taxis and tours. Right across the street from large Bodega.
Stayed 1 night in Feb 2019

8/10 Good

José Luis

Travelled with family and small children
Liked: Cleanliness, amenities
La habitación limpia, el personal muy amable, lo único que no me gustó, fue un extraño ruido que se escucha todo el tiempo por la noche en la habitación 101 y me comentó mi hermana que tambien en la 110.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura Patricia

Stayed 1 night in Dec 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
excelente lugar, la recepción de lujo
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Nov 2025

8/10 Good

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy agradable
Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Stayed 1 night in Oct 2025

6/10 Okay

Alejandra Aguirre

Liked: Cleanliness, staff & service, property conditions & facilities
El wifi no funciona bien y la red tampoco
Stayed 1 night in Oct 2025