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The Castle Hotel, Conwy, North Wales

Property class: 4

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Front of property – evening/night
Deluxe Historic Double Room (Four Poster)
Deluxe Historic Double Room (Four Poster)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Business services

Explore the area

View map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Quay
    ‪5 min walk‬
  • Place, Conwy Castle
    ‪6 min walk‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Quay Hotel and Spa
Conwy
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
The price is NZ$308
includes taxes & fees
10 May - 11 May
Quay Hotel and Spa

About the area

Conwy

When you stay at The Castle Hotel, Conwy, North Wales in Conwy, you'll be on the riverwalk, within a 5-minute drive of Eryri National Park and Conwy Castle. .This hotel is 0.1 mi (0.1 km) from Plas Mawr and 0.2 mi (0.4 km) from Upper Gate.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Smallest House in Great Britain - 1 min walk - 0.2 km
  • Lower Gate - 1 min walk - 0.2 km
  • Conwy Quay - 5 min walk - 0.4 km
  • Conwy Castle - 6 min walk - 0.6 km

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Castle View Pub - ‬4 min drive
  • L's Coffee & Bookshop

About this property

The Castle Hotel, Conwy, North Wales

The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Castle Hotel, Conwy, North Wales has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 430 out of 674 reviews
Rating 8 - Good. 192 out of 674 reviews
Rating 6 - Okay. 37 out of 674 reviews
Rating 4 - Poor. 10 out of 674 reviews
Rating 2 - Terrible. 5 out of 674 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, lovely clean room with lots of extras and a great evening meal in the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Ewa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value for money, lovely staff.
Stayed 3 nights in Nov 2025

4/10 Poor

Mr james

Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
A must stay! Homely feel and all staff friendly and happy to help! Will be returning
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Lovely clean, central hotel
Stayed 1 night in Jan 2026

8/10 Good

Margaret Beryl

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm, friendly helpful staff. Food was good. Breakfast lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

H

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good value, comfortable, friendly
Stayed 2 nights in Jan 2026

4/10 Poor

Mike

Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Very noisy room. Dogs not controlled. Hotel was boutique style and stunning
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is situated right in the centre of Conwy so great for walking to all of the sights. A beautiful old building with lots of character and very nice bar and restaurant. The room we stayed in was spotlessly clean with stunning antique decor .There is also parking at the back with plenty of spaces and also across the road, parking for hotel guests too. The staff were all lovely and helpful and we absolutely loved our stay at the Castle and will definitely be back !
Stayed 1 night in Dec 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness
Room was beautiful, hotel is lovely, 4 th stay now and will be back again Next year ⭐️⭐️⭐️
Stayed 1 night in Dec 2025

10/10 Excellent

jaki, Liverpool

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovley spotless, staff so so polite and helpful, the hotel was fab the interior throughout spacious decor lovley homely vibe to it, lots of space to sit and have a drink highly recommend and will be going back next year samw time.
Stayed 2 nights in Dec 2025

10/10 Excellent

trefor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely traditional hotwl right in the centre of town. Rooms were spotless
Stayed 1 night in Dec 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, room comfort
Menu varied - but only had smoked bacon as an option
Stayed 1 night in Dec 2025

8/10 Good

Jared

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marian

Travelled with family
Liked: Amenities
Deluxe twin room was lovely… a double bed each.. an added bonus. Staff were very helpful especially the lady on reception.. would definitely recommend a great place to stay.. perfect location too.
Stayed 1 night in Dec 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Check in was very straightforward and seamless. Room was very clean and tidy. Evening meal in the restaurant was amazing. Would definitely consider staying here again.
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
Yes very good
Stayed 2 nights in Nov 2025