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Unzen Azumaen

3.5 star property

Photo gallery for Unzen Azumaen

Free toiletries, hair dryer, slippers, bidet
Restaurant
Iron/ironing board, free WiFi
Restaurant
RIYU, Room with Semi Open-Air Bath, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Place, Unzen-Amakusa National Park
    ‪1 min walk‬
  • Place, Unzen Jigoku Hell
    ‪11 min walk‬
  • Place, Vidoro Museum
    ‪13 min walk‬
  • Airport, Nagasaki (NGS)
    ‪76 min drive‬

Room options

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 6
  • 6 Single Futons OR 1 Single Bed

View all photos for Japanese Room

In-room dining

Japanese Room

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • Sleeps 6
  • 6 Single Futons

View all photos for Room

Pool

Room

  • Sleeps 1

View all photos for Room

Pool

Room

  • Sleeps 6

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking

  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for Special Room, Non Smoking

Special Room, Non Smoking

Special Room, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

Iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 9
  • 2 Single Beds and 9 Single Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 2 Single Beds and 11 Single Futons

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 10
  • 13 Single Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

AZUMA-Japanese style room with semi-open-air bath

  • Sleeps 13

Overlooking The Oshidori Pond [Standard Japanese Room] 12.5 + 3 Tatami Mats

  • Sleeps 6

SUISYOKU-Western Style Room With Open-air Bath

  • Sleeps 4

Room

  • Sleeps 13

KOURYOKU-Western Style Room With Semi-open-air Bath

  • Sleeps 2

MATSURIKA-Japanese Western Style Room With Open-air Bath

  • Sleeps 4

Japanese Western Style Room

  • Sleeps 8

View all photos for Special Japanese Western Style Room

Dining

Special Japanese Western Style Room

  • Sleeps 11

View all photos for Japanese Style Room With 1 Bed

Interior

Japanese Style Room With 1 Bed

  • Sleeps 6

View all photos for RIYU-Japanese Western Style Room With Open-air Bath

Iron/ironing board, free WiFi

RIYU-Japanese Western Style Room With Open-air Bath

  • Sleeps 4

View all photos for SUIEN-Japanese Western Style Room With Semi-open-air Bath

Iron/ironing board, free WiFi

SUIEN-Japanese Western Style Room With Semi-open-air Bath

  • Sleeps 6

View all photos for WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath

Iron/ironing board, free WiFi

WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath

  • Sleeps 11

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About the area

Unzen

With a stay at Unzen Azumaen in Unzen, you'll be a 5-minute walk from Unzen Toy Museum and 7 minutes by foot from Oshidori Pond. .This spa ryokan is 0.4 mi (0.7 km) from Unzen Jigoku Hell and 0.7 mi (1.1 km) from Vidoro Museum.

What's nearby

  • Unzen-Amakusa National Park - 1 min walk - 0.0 km
  • Unzen Toy Museum - 4 min walk - 0.4 km
  • Oshidori Pond - 7 min walk - 0.6 km
  • Unzen Jigoku Hell - 11 min walk - 1.0 km
  • Vidoro Museum - 13 min walk - 1.1 km

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki Airport (NGS) - 77 min drive

Restaurants

  • ‪食楽大盛 - ‬12 min drive
  • ‪グリーンテラス雲仙 - ‬13 min walk
  • ‪雲仙ドライブイン もみじ - ‬7 min drive
  • ‪雲仙地獄工房 温泉卵販売 - ‬8 min walk
  • ‪洛粋 - ‬6 min walk

About this property

Unzen Azumaen

Unzen Azumaen offers 27 air-conditioned accommodations with slippers and hair dryers. Accommodations offer separate dining areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Housekeeping is provided daily, and irons/ironing boards can be requested.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs and karaoke. Additional amenities at this ryokan include complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Satisfy your appetite at the ryokan's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Breakfast is available for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately JPY 2700 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Unzen Azumaen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 106 reviews
Rating 8 - Good. 34 out of 106 reviews
Rating 6 - Okay. 14 out of 106 reviews
Rating 4 - Poor. 2 out of 106 reviews
Rating 2 - Terrible. 4 out of 106 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lili

Stayed 2 nights in Nov 2025

10/10 Excellent

ewan

Liked: Cleanliness, staff & service, amenities
Staff are very nice and polite. Lobby is beautiful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Very nice place, amazing food, very friendly service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yasuyo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is actually old but staff are great hospitality and
Stayed 1 night in Aug 2025

6/10 Okay

Jean

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The toilet bidet and the room light was not working. The staff offered a room change but we had already unpacked so we declined. But we did not expect the aircon was also not working and we opened one of the windows for fresh air but the noise from the rain heating the roofs made it worse! Did they give us the worst room? Overall, we did not sleep well at all.
Stayed 1 night in Apr 2025

10/10 Excellent

HUNG FAI

Travelled with family
Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emperor's accommodation - mediocre food

The special room we were given was lovely. But the food was unsatisfactory and not worth the high price we paid. The dining room was like a store room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view and staff!

This hotel was clean, quiet and met our needs as a family of 4. The hotel does have a charge for kids, as well as, a small daily resort fee, so be aware of that upon checkin. The staff was friendly and provided us tea and orange juice for the kids upon arroval, then accompanied us to our tatami room to answer any questions we had with an English speaking staff member. The tatami room is worth the extra cash, as it has a great view of the lake and has about 8-10 futon mattresses to lay out ( I was concerned about not sleeping well on the firm floor, but double stacked mine had a great night sleep!) To the reviewers talking about this hotel being “old”; yes it’s not the newest hotel (you won’t find that in this town anyways) but it was clean and meets the standards of a typical Japanese hotel and do agree to stay clear of the western style rooms. Stack up on food/drinks from Lawson or Family Mart ( Not a lot of food options around), get the tatami room, go the onsen/sauna and enjoy the view. You won’t be disappointed.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service

Kyushu getaway

Very remote but large hotel with great views of the lake. Perfect for quiet retreat. Short uphill walk to Main Street to visit the Jigoku, which was amazing. Best to have dinner in hotel as choices on Main Street limited.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

This is very nice and comfortable hotel. We happened to stay in Japanese style room. It is spacious and the lake view was wonderful from room.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

Very good accommodation. Staff helped as best as possible with English speaking customer. Very comfortable and helpful for any needs during stay. Provided delivery and pick up by hotel transportation to village area for shoppoing and restaurants.

10/10 Excellent

Ryan, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a relaxing getaway

Super service, super facilities for a ryokan. The only downside is that I was there alone and it was a bit lonely. No communal activities. Bit great for a couple or family

6/10 Okay

???

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
夕食は味付け、量ともに素晴らしい。
Stayed 1 night in Jan 2026

6/10 Okay

慶太郎

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。
Stayed 1 night in Dec 2025

10/10 Excellent

Kannus

Stayed 1 night in Dec 2025

8/10 Good

Rika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
中居さんが良かった
Stayed 1 night in Nov 2025

8/10 Good

SABURO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
快適でした
Stayed 1 night in Nov 2025

8/10 Good

YUKIHIRO

Stayed 1 night in Nov 2025

10/10 Excellent

takefumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も他のコスパ最高
Stayed 1 night in Sep 2025

10/10 Excellent

MIYUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が綺麗で趣があり、料理がとても美味しかったです。アメニティの不足もなく、ホテルスタッフも丁寧で居心地がものすごく良かったです。また利用したいと思います。 ただ、夜に車でどこかに出かける時にはホテル周辺は真っ暗なので気をつけてください。
Stayed 1 night in Aug 2025