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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property

Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

Stylish hotel building with a prominent vertical design, featuring evenly spaced windows and a modern entrance.
Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of dishes, including salads, rice, and soups.
Elevators with digital displays serve the area, accompanied by a designated accessible zone.
Relax in our stylish lobby with a comfortable seating area and reception desk.
Corridors feature wooden paneling and flooring, leading to a men's restroom and wheelchair-accessible facility.

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

Map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964
  • Utsunomiya Central Park
    ‪3 min drive‬
  • Tochinoki Family Land
    ‪9 min drive‬
  • Oya History Museum
    ‪12 min drive‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 13.5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 17.5 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Utsunomiya

Located in Utsunomiya, Smile Hotel Utsunomiya Nishiguchi Ekimae is within a 5-minute drive of Shinohara House and Utsunomiya Castle Ruins Park. .This hotel is 1.1 mi (1.8 km) from Utsunoiya Futaarayama Jinja Shrine and 1.2 mi (1.9 km) from Hachimanyama Park.

What's nearby

  • Utsunomiya Castle Ruins Park - 15 min walk - 1.3 km
  • Utsunomiya Central Park - 3 min drive - 3.3 km
  • Tochinoki Family Land - 9 min drive - 6.8 km
  • Kiyohara Baseball Stadium - 11 min drive - 9.9 km
  • Oya History Museum - 12 min drive - 9.7 km

Getting around

  • Utsunomiya Station - 2 min walk
  • Utsunomiya Station East - 12 min walk

Restaurants

  • ‪宇都宮みんみん ホテル アール・メッツ店 - ‬2 min walk
  • ‪青源餃子の店パセオ店 - ‬2 min walk
  • ‪マクドナルド - ‬1 min walk
  • ‪宇都宮餃子館駅前中央店 - ‬2 min walk
  • ‪いろり庵きらく 宇都宮店 - ‬2 min walk

About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

Hotel in Utsunomiya with a 24-hour front desk and a restaurant
Smile Hotel Utsunomiya Nishiguchi Ekimae offers 120 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel Utsunomiya Nishiguchi Ekimae, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Smile Hotel Utsunomiya Nishiguchi Ekimae has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 335 reviews
Rating 8 - Good. 122 out of 335 reviews
Rating 6 - Okay. 30 out of 335 reviews
Rating 4 - Poor. 14 out of 335 reviews
Rating 2 - Terrible. 9 out of 335 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Central location, quiet, clean, the best staff team make you feel welcome. Everything was just great! 10/10
Stayed 2 nights in May 2025

8/10 Good

Chikako

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The refrig. In our hotel room was not working, almost spoiling food that we had stored in it. Other than that, good location, staff and amenities. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

koji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Deepanksha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , very friendly staff

Great location and the friendliest of staff . The reception staff were faultless in every way.
Stayed 17 nights in Jan 2025

10/10 Excellent

Jim

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Close to station, fantastic breakfast

Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , Great staff .

Very handy for the train station. Excellent staff , always very friendly and helpful . Have stayed here before and will stay here again .
Stayed 28 nights in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Friendly staff. I left my suitcases twice, so I could go out and see the sights of Utsunomiya. I’ve stayed here twice now, and I’d recommend it just for the staff and how close it is to the station.
Stayed 1 night in Mar 2024

8/10 Good

Igarashi

Stayed 1 night in Feb 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service from the nicest staff

Great location, but above all wonderful staff !
Stayed 28 nights in Nov 2023

10/10 Excellent

Kunie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Hotel was quiet and clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & super breakfast buffet!
Stayed 2 nights in Sep 2023

10/10 Excellent

Siew Peng

Stayed 2 nights in May 2023

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Nami-kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, of convenience & friendly staff!
Stayed 2 nights in Apr 2023

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who couldn't have been more friendly or more helpful . Great location for the train station , and the Utsunomiya Don Quijote has a fantastic food hall .
Stayed 20 nights in Mar 2023

10/10 Excellent

Sarah Jane

Stayed 1 night in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Mar 2023

10/10 Excellent

Chi Lit

Stayed 1 night in Mar 2023

4/10 Poor

Ren

Liked: Amenities
Disliked: Cleanliness
寝るだけだったので施設に特に不満は感じませんでした。コンセントが浴室と遠いので鏡を見ながらドライヤーできなかったところは微妙でした。部屋の防音は問題なかった気がします。 同じ価格帯でマシなホテルが近辺にあるのでもう利用はしないと思います。 5時頃で混んでいたのか、チェックインに時間かかりました。
Stayed 1 night in Oct 2021