Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book

Get an overview of this hotel
Upscale hotel with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

Make yourself at home in one of the 38 individually decorated guestrooms, featuring iPod docking stations and free minibar items. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy local cuisine at Restaurante Tapies, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

El Castell de Ciutat - Relais & Chateaux

Ctra. N 260 - Km 229, La Seu d'Urgell, 25700

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 38
  • Number of floors - 2
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1973
  • Number of restaurants - 2
  • Number of meeting rooms - 4
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Terrace
  • Golf lessons with a pro
  • Clubhouse
  • Couples/private dining
  • Private picnics
  • Designer stores on site
  • Tasting room
  • Wine release events
  • Private winery tours
  • Nature reserve
  • Proposal/romance packages available
  • Banquet hall
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Carport
  • Garage
  • Golf cart
  • Golf clubs (equipment)
  • Off-street parking
  • Food and water bowls
  • Litter box
  • No accessible shuttle
  • Number of accessible parking spaces 3
  • Registration desk height (inches) - 47
  • Registration desk height (centimetres) - 120
  • Stairwell handrail height (inches) - 43
  • Stairwell handrail height (centimetres) - 110

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Catalan

Parking

Free self parking

Room Amenities

Hotel & Spa El Castell de Ciutat offers 38 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include free minibar items and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 24
  • TV size (measurement) inch
  • MP3 docking station
  • iPod docking station
  • Connecting/adjoining rooms available
  • Cots/infant beds (surcharge)
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe
  • Bed sheets not available
  • Meal delivery service available
  • Printer
  • WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Restaurante Tapies - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Restaurante Katia - This bistro specializes in local cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Free bicycles on site
  • Hot springs on site
  • Archery on site
  • Casino nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Number of hot springs - 2

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Property Registry Number – HL-000475

Debit cards not accepted

Staffed front desk

Online Penalty Collection

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.1 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castell Ciutat
  • El Castell Ciutat
  • El Castell Ciutat Hotel
  • El Castell Ciutat Hotel La Seu d'Urgell
  • El Castell Ciutat La Seu d'Urgell
  • El Castell De Ciutat Hotel La Seu d`Urgell
  • El Castell De Ciutat Spain/Catalonia
  • & Castell Ciutat Seu D'urgell
  • El Castell de Ciutat Relais Chateaux
  • Hotel & Spa El Castell de Ciutat Hotel
  • Hotel & Spa El Castell de Ciutat La Seu d'Urgell
  • Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hot springs access available from 9:00 AM to 8:00 PM.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?