There are no elevators in this property, and the stairs are narrow and made of stone.  Carrying a suitcase up to the second floor was a challenge, and carrying it down after my stay was a bit dangerous and no one to help.  The property does make a point of stating that there is no elevator so i did know what to expect before booking a room.  Also, extending my check out time by an hour was denied - i could have parked my luggage at a hotel at the other end of town, which would have meant either taking a taxi or rolling my suitcase up the hill and down several streets, which was not an option for me so i left early for the airport.  The self check-in and self check-out system worked effortlessly and was very easy.  This makes late night check in a breeze.  Love the location - in the center of town without the noise from traffic, cafes or restaurants.  The room was comfortable, very clean, soap, shampoo, and body lotion were provided.  The en-suite bathroom was also very clean and a good size.  Overall a very enjoyable stay.