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NEW ROYAL INN

2.0 star property

Photo gallery for NEW ROYAL INN

Premium bedding, down duvets, individually decorated
Family Quadruple Room | Private kitchenette
Royal Room
Reception
Premium bedding, down duvets, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
379 Twelfth Street, New Westminster, BC, V3M 1T8
  • Place, Douglas College
    ‪13 min walk‬
  • Place, Metropolis at Metrotown
    ‪8 min drive‬
  • Place, Lougheed Town Centre
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Classic Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

Comfort Triple Room, 3 Single Beds, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

Club Double Room, 1 Queen Bed with Sofa bed, Mobility Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

Premium bedding, down duvets, individually decorated

City Double Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room

Royal Room

Royal Room

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

New Westminster

With a stay at NEW ROYAL INN, you'll be centrally located in New Westminster, within a 10-minute drive of Metropolis at Metrotown and Douglas College. .This hotel is 10.7 mi (17.2 km) from Port of Vancouver and 11.6 mi (18.6 km) from BC Place Stadium.

What's nearby

  • Douglas College - 13 min walk - 1.2 km
  • Metropolis at Metrotown - 8 min drive - 5.7 km
  • Deer Lake - 8 min drive - 5.7 km
  • Lougheed Town Centre - 9 min drive - 6.8 km
  • Hard Rock Casino Vancouver - 11 min drive - 9.8 km

Getting around

  • Moody Centre Station - 16 min drive
  • New Westminster Station - 17 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Taqueria Playa Tropical - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪7-Eleven - ‬11 min walk
  • ‪Steel & Oak Brewing Co - ‬5 min walk
  • ‪Cockney Kings Fish & Chips - ‬12 min walk

About this property

NEW ROYAL INN

Hotel in New Westminster with free parking
NEW ROYAL INN offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms, featuring microwaves and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include luggage storage, laundry facilities, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (74 centimetre high)
  • Hardwood flooring in room
  • No lift
  • Portable shower seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number 134159

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Royal Hotel
NEW ROYAL INN Hotel
NEW ROYAL INN New Westminster
NEW ROYAL INN Hotel New Westminster

NEW ROYAL INN Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 38 out of 80 reviews
Rating 8 - Good. 25 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New Westminister is too hilly for me but that is not the Royal Inn's fault
Stayed 2 nights in Jul 2025

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service, amenities
The room itself and the staff were decent. (Except for a GIANT spider in the room). Very clean and new. There is no front desk at this place so it operates more like an Airbnb. Looks like it’s a renovated office building. They only gave us 1 key, which we unfortunately lost and had to call the manager in the middle of the night to get let back in. They drove from where ever they were to let us in which was nice. Much appreciated, but very strange. Affordable and will stay again. Conveniently located about 15 min walk to sky train.
Stayed 1 night in Jul 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but well done. Nice location on the brow of the hill
Stayed 2 nights in Jul 2025

10/10 Excellent

Ma Dulce

Stayed 1 night in Jul 2025

8/10 Good

Kayla

Stayed 2 nights in Jul 2025

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Property conditions & facilities
All else being fairly standard, it was the bed that fell way short. It was so uncomfortable that I barely got any sleep, and could not find a position that did not leave me sore after a short while.
Stayed 1 night in Jul 2025

10/10 Excellent

Ezra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very clean and spacious. We were able to check in early. The only thing would be the parking lot could be swept, a bit of garbage and construction debris was present.
Stayed 1 night in Jul 2025

10/10 Excellent

Maimouna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Troels

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

sengai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

8/10 Good

Tsaiti, Lake worth

Liked: Cleanliness, amenities, property conditions & facilities
Its price is reasonable compare to other close-to-downtown hotels. The kitchen is convenient and the room is spacious.
Stayed 4 nights in Jul 2025

10/10 Excellent

monica

Liked: Cleanliness
Clean property
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Wanda

Business traveller
Nice
Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall all poor. East Indians running the units. One unit smoked pot and went through the venting system on our second day. As a result manager did not have them removed resulting in the system taking 12 hours to clear itself. Asked for a partial refund and was ignored. Units are clean, renovated but not an ideal location. Price reflects that. Great for a single or couple with vehicle. Otherwise not recommended.
Stayed 2 nights in Jul 2025

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There is no lobby or onsite staff. Need to call ahead and provide a specific arrival time so someone can meet you and check you in, which is inconvenient. The communication was good and the person who met us was friendly and courteous. Room was spacious, clean, and seemed recently remodeled but the road outside was noisy.
Stayed 1 night in Jun 2025

8/10 Good

Ting

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Affordable and fit my need.
Stayed 1 night in Jul 2025

10/10 Excellent

April Ann, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! The owner was incredibly patient and accommodating, even with our delayed flight, they welcomed us at 3 AM without any issue. The place is clean, spacious, and well maintained. We’d definitely book again if we return to Vancouver!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things were good during my stay. The room was clean and comfortable, the staff was friendly and helpful, and the service was excellent. I had a pleasant experience and would definitely recommend this hotel to others.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Its an inn with a few rooms on the ground floor of a comerical building. The place is newly renovated, places matches 100% of photos you see on hotels.com. Rooms are newly renovated, fully equipped with microwave / oven, air fryer, coffee machine with pods, towels, dishes, and utensils. Very clean and the bed and sofa bed were extremely comfortable, so were the bedsheets and linens. The property has no staff on site during my 3-day stay but you could just message the owner if you have questions and she is very responsive. Location was a few bus stops ride away from the New Westminter Station, which is off from the city center but we were okay with the 30 minute sky rail back to the city. You could tell the owner put in some thoughts into making their guests feel home away from home. I would recommend adding a coin washer / dryer in the common area for guests to use. Would definitely recommend this to someone looking for a budget stay in the Burnaby / New Westminster area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Reshman, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice and super nice host !
Stayed 4 nights in Jun 2025