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SureStay Plus by Best Western Coquitlam

2.5 star property

Photo gallery for SureStay Plus by Best Western Coquitlam

Reception
Free daily full breakfast
Suite, 1 King Bed, Non Smoking, Balcony
Suite, 2 Queen Beds, Non Smoking, Balcony
Suite, 1 King Bed, Non Smoking, Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping

Explore the area

View map
725 Brunette Ave, Coquitlam, BC, V3K 1C3
  • Lougheed Town Centre
    ‪3 min drive‬
  • Hard Rock Casino Vancouver
    ‪3 min drive‬
  • Simon Fraser University
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(22 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

Family Suite, 2 Queen Beds, Non Smoking, Balcony

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Coquitlam

Located in Coquitlam, SureStay Plus by Best Western Coquitlam is in the business district, a 4-minute drive from Hard Rock Casino Vancouver and 9 minutes from Simon Fraser University. .This hotel is 6 mi (9.7 km) from Holland Park and 6.4 mi (10.3 km) from Metropolis at Metrotown.

What's nearby

  • Lougheed Town Centre - 3 min drive - 2.9 km
  • Hard Rock Casino Vancouver - 3 min drive - 3.6 km
  • Simon Fraser University - 9 min drive - 8.9 km
  • Coquitlam Centre - 11 min drive - 11.6 km
  • Metropolis at Metrotown - 11 min drive - 12.9 km

Getting around

  • Coquitlam Central Station - 10 min drive
  • Braid Station - 10 min walk
  • Vancouver Intl. Airport (YVR) - 43 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Mackin Park - ‬13 min walk
  • ‪Woody's Pub - ‬7 min walk
  • ‪Fatburger - ‬15 min walk
  • ‪Wang Ga Ma - ‬20 min walk

About this property

SureStay Plus by Best Western Coquitlam

Hotel with free breakfast, near Hard Rock Casino Vancouver
SureStay Plus by Best Western Coquitlam offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring microwaves and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Take advantage of the hotel's room service. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 15 to September 15
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Best Western Chelsea
Best Western Chelsea Coquitlam
Best Western Chelsea Inn Coquitlam
Chelsea Best Western
Best Western Chelsea Hotel
Best Western Coquitlam
Best Western Plus Chelsea Hotel Coquitlam
Chelsea Coquitlam
Surestay Plus By Coquitlam
SureStay Plus by Best Western Coquitlam Hotel
SureStay Plus Hotel by Best Western Coquitlam
SureStay Plus by Best Western Coquitlam Coquitlam
SureStay Plus by Best Western Coquitlam Hotel Coquitlam

SureStay Plus by Best Western Coquitlam Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 1007 reviews
Rating 8 - Good. 398 out of 1007 reviews
Rating 6 - Okay. 224 out of 1007 reviews
Rating 4 - Poor. 88 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked into my room only to find a bunch of dead flies on my bed and the floor beside it. When I notified them of the issue, they were apologetic, but said that the housekeeper had left for the day and they needed a minute to figure it out. I had to be the one to suggest putting me in a different room. The new room didn't have any fly issues, but the curtains didn't fit the window properly and the light woke us up at 5:30am. The hallways of the hotel are very worn out and while the rooms have been updated they still have a shabby feel. The breakfast was good, but probably the only positive of our stay.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Tamen, Sherwood Park

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had dirt all over the floor. Had to wipe feet before getting into bed. Hair all over the bathroom. Floor and counters. Disappointed
Stayed 1 night in Jun 2025

4/10 Poor

Soonita

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed linens were dirty and had long hairs, cleaners did not come each day and when they did they did not replace the soap that was used. I had to go down to the front desk at night to ask for a soap one night and for a blanket another night. The employees at the front desk were very apologetic and accommodating but the cleaning staff and the pool stunk.
Stayed 4 nights in Jun 2025

8/10 Good

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean. Staff was friendly. Would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

From the front desk who was very friendly - and we checked in very late because the ferry was delayed. Comfortable stay - clean - shower HOT and Nice pressure. GREAT Breakfast and since we were only staying the one night - we both wished we had time to stay and enjoy the pool.
Stayed 1 night in Jun 2025

8/10 Good

Alyssa

Stayed 2 nights in May 2025

6/10 Okay

colleen, Prince George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spacious, continental breakfast was good. A few negatives the room we had hand a jacuzzi tub in it and the floor tiles were broken and side of tub was taped on. Getting in and out of hotel was a bit of a pain traffic wise.
Stayed 1 night in May 2025

6/10 Okay

Dina

Travelled with family
Clean enough & parking available
Stayed 3 nights in May 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room with comfy beds. Exactly what we wanted
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Tired property

Great location stayed 3 nights. Breakfast was ok. Very tired property. Badly needs a remodel. Have to sa6 bed was very comfy.
Stayed 3 nights in May 2025

6/10 Okay

David, Armstrong

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location with great access to Vancouver via Highway 1
Stayed 2 nights in May 2025

4/10 Poor

Carole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Despite very friendly staff who really try to make the best of it, this hotel should really be closed for renovation. Mold on the ceiling, an old smelly fridge in the room, pots and pans stored in a big plastic box, stove not working, bathroom counter needs replacement, sheets are old and in our case also stained etc.... even if you don't mind any of this, it is overpriced for what you get. There are cheaper and cleaner options in the area.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Budget friendly but nothing special about it

Pros: budget friendly, good enough continental breakfast, updated rooms Cons: musty halllways, slow closing doors, unorganized front desk staff, shower curtain had visible pink mold on the bottom, traffic is very close so it is quite noisy.
Stayed 1 night in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service
Adequate
Stayed 3 nights in May 2025

6/10 Okay

Jacob

Stayed 2 nights in May 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always a nice place to stay! Clean rooms
Stayed 2 nights in May 2025

8/10 Good

Vern

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Walking distance to where we needed to be
Stayed 1 night in May 2025

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location for me, easy to find off highway. Good parking. Great staff, room is clean. Comfortable bed and great shower.
Stayed 1 night in May 2025

8/10 Good

jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The bath tub is very slippery. I suggest that a rubber mat be provided.
Stayed 1 night in May 2025

8/10 Good

Marcy

Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Adam and Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chang

Stayed 1 night in May 2025

4/10 Poor

Karen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

No sleep

Not very impressed with this place. So close to the freeway, the traffic was steady all night. Room jaccuzi and floors need repairs. Could not sleep until traffic died off around 2 am. Started again at 5 am.
Jacuzzi tub didn’t look safe to use.
Caulking is neding repair
Corner moulding broken and easy to trip on.
Stayed 1 night in May 2025