2/10 Terrible
Nikolay
17 Sept 2025
Liked: Cleanliness
Disliked: Staff & service
The location is not close to Tsarevec which is the main attraction in this city. The front desk person took advantage of the fact that I was tired and didn’t want to look for a different hotel so he raised the price of the room to over $200 for a $100 room. The room was a normal regular room, kind of small. It was located right above the kids area so I was exposed to the noise from the kids until I don’t know what time at evening approximately 10pm. They put me in this terrible room while the rest of the hotel was pretty much empty. I know this because I didn’t see many rooms with their lights on and the breakfast buffet room was almost empty. If there were a lot of people in the hotel the breakfast room would have been full. But again, taking advantage of people needs to be highly noted and I would not recommend this hotel to anyone just because of that. And then putting me into the worst possible room after I paid top price was the cherry on top of the cake. Worst experience ever. Don’t stay there.
Nikolay
Stayed 1 night in Sep 2025
