Hotel Capri Playa

2.5 star property

Photo gallery for Hotel Capri Playa

Triple Room
Free WiFi, bed sheets
Outdoor pool
Terrace/patio
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Xicotencatl, 938, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪5 min walk‬
  • Place, Naval Historical Museum
    ‪12 min walk‬
  • Place, Veracruz Aquarium
    ‪13 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Classic Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Veracruz

With a stay at Hotel Capri Playa in Veracruz (Malecon), you'll be within a 5-minute drive of Veracruz Harbour and Veracruz Aquarium. .This hotel is 4.5 mi (7.2 km) from Plaza Las Americas Shopping Mall and 4.8 mi (7.7 km) from World Trade Center Veracruz.

What's nearby

  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 10 min walk - 0.9 km
  • Naval Historical Museum - 12 min walk - 1.0 km
  • Veracruz Aquarium - 13 min walk - 1.2 km
  • Veracruz Harbour - 15 min walk - 1.3 km

Getting around

  • Veracruz Central Station - 6 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Jarrita De Oro - ‬2 min walk
  • ‪María Bonita Cafeteria - ‬3 min walk
  • ‪Samborcito - ‬4 min walk
  • ‪Da Maurizio Trattoria - ‬2 min walk
  • ‪taqueria marlen - ‬2 min walk

About this property

Hotel Capri Playa

Hotel Capri Playa offers 38 accommodations with air conditioning. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 38 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Capri Playa Hotel

Hotel Capri Playa Veracruz

Hotel Capri Playa Hotel Veracruz

Hotel Capri Playa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 20 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 11 out of 90 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, cleaned rooms and very close to the Zocalo de Veracruz
Stayed 7 nights in Jan 2026

2/10 Terrible

Herlinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive early and did not let us check in, at 3:pm the rooms were not ready to check in, they were ready until 4:30. The pool was not in the building, it was across the street, and it was too cold, the bathroom had a leak and in the morning it was flooded, there was a big roach.
Stayed 1 night in Jan 2026

10/10 Excellent

Xiomara Y

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the property late at night, was still greeted by friendly staff. The price was great for 2 nights. Property had A/C and it was just perfectly. Overall can’t complaint.
Stayed 2 nights in Jul 2025

6/10 Okay

Iker Leonardo

Stayed 1 night in Feb 2026

10/10 Excellent

Alejandra

Stayed 3 nights in Feb 2026

6/10 Okay

Dahara

Un buen lugar para llegar a descansar, la atención del personal bien, el precio me fue muy accesible, sólo qué habemos personas que aunque vayamos a la playa y que sabemos que es un lugar con mucho calor, sí requerimos del agua caliente, (no tibia). También porque habemos personas que llevamos niños, y no estamos acostumbrados a utilizar todo el tiempo el agua fría, o tibia (tirándole a fría). En cuanto a la limpieza también muy bien, sólo que sino estás fuera de la habitación a cierta hora, tienes que apresurarte a salirte para que puedan limpiar, sino ya no lo hacen. Me parece que no hay personal que estén en constante limpieza (o tal vez me equivoque y no me percaté del personal), cómo en otros hoteles. Sin embargo, es un buen lugar.
Stayed 3 nights in Feb 2026

6/10 Okay

Indra

Travelled with group
Liked: Cleanliness
El persona prepotente y nada amable.
Stayed 1 night in Feb 2026

10/10 Excellent

Alberto, Villahermosa

Stayed 1 night in Jan 2026

2/10 Terrible

Hugo Francisco

Disliked: Cleanliness, staff & service, amenities
Ni siquiera nos recibieron el check in , el hotel nada que ver con las fotos y el personal no es amable
Stayed 1 night in Feb 2026

6/10 Okay

Yesica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lo malo esk son dos hoteles están de frente pero si t toca del lado k no tiene la alberca tienes k pasar la calle para entrar al otro hotel para poder entrar a la alberca eso no me gustó y si kieres jugas el billar k tienen tienes k dejar tu credencial para k t lo puedan prestar y una de las recepcionista es bien mala onda si mandas a tus niños a pedir la contraseña del wifi o a preguntar algo les contesta enojada y la alberca y el billar son solo de 8 a 8 estrictamente
Stayed 2 nights in Jan 2026

10/10 Excellent

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien el personal las instalaciones solo un detalle en la regadera pero nada q no se supere jajaja pero de ahí todo bien y otro detalle en q ofrecen café pero no hay vasos para tomarlo jajaja
Stayed 2 nights in Dec 2025

8/10 Good

Vanessa

Travelled with family
Liked: Staff & service
El aire no fue suficiente y las instalaciones les falta mantenimiento
Stayed 5 nights in Dec 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel cercas de la playa, muy comodo y limpio fue muy placentero la estancia ahi.
Stayed 2 nights in Nov 2025

2/10 Terrible

Denisse

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy viejas, la habitación estaba medio sucia, las llaves de las regadera no sirven y hacen un ruido insoportable, no te dan la clave de WiFi, se escucha el ruido externo, alguna persona empleada del lugar trató de abrir la puerta mientras estábamos en la habitación, cuando se dio cuenta que seguíamos ahí solo mencionó que se había equivocado de habitación. La atención del personal de recepción es sumamente deficiente y agresivo. Fue la peor experiencia que he recibido al hospedarme, definitivamente no volveré.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Oct 2025

2/10 Terrible

Antonio

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Me he hospedado en hoteles con cuartos igual de pequeños pero este estaba horrible, todo descuidado y sucio. Las cobijas estaban manchadas. Y para colmo no tenían internet y se le pidió a la recepcionista y ella toda mal encarada, no nos daba solución, muy pésimo servicio. Lo único rescatable era que estaba cerca del malecón. Muy horrible experiencia y sobre todo por la recepcionista que me atendió .
Stayed 2 nights in Nov 2025

2/10 Terrible

Fernando

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Internet no sirve Se va la luz Y las sabanas pican
Stayed 3 nights in Nov 2025

4/10 Poor

Martha Elba

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
La habitación estaba sucia y la ropa de cama con mal aspecto .se veía muy percudida . Los colchones tienen un protector de plástico que es muy incómodo . La ubicación está muy céntrica .
Stayed 1 night in Nov 2025

6/10 Okay

viviana

Travelled with family
Liked: Cleanliness
No servía la llave del agua caliente y me dieron un rollo de papel de baño en mi habitación que era triple
Stayed 1 night in Oct 2025

8/10 Good

Reyna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio realmente fue bueno, a 5 minutos del malocon... El trato fue bueno.
Stayed 1 night in Nov 2025

6/10 Okay

Rosa Isela

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Más que nada la limpieza del lugar y el baño todo el tiempo oliendo mal, como a caño
Stayed 2 nights in Oct 2025

4/10 Poor

Mary C.

Stayed 1 night in Nov 2025

2/10 Terrible

Hugo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
La habitación mela entregaron 1hora después del horario de entrada, el wifi nunca funcionó bien y la habitación estaba descuidada
Stayed 2 nights in Oct 2025

10/10 Excellent

Aminadad

Travelled with family
Liked: Cleanliness, staff & service
Di muy bien
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo Uriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato amable y muy limpio me agrado
Stayed 1 night in Sep 2025