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Explore the area

  • Place, University of Veracruz
    ‪10 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪10 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Boca del Río

In the heart of Boca del Río, Hotel Lois Veracruz is within a 5-minute drive of Veracruz Aquarium and Malecón de Veracruz. .This family-friendly hotel is 2.5 mi (4 km) from Plaza Las Americas Shopping Mall and 2.5 mi (4.1 km) from World Trade Center Veracruz.

What's nearby

  • Playa Marti - 5 min walk - 0.5 km
  • University of Veracruz - 10 min walk - 0.9 km
  • Estadio Universitario Beto Avila - 10 min walk - 0.9 km
  • Plaza Mocambo Veracruz - 18 min walk - 1.6 km
  • Veracruz Aquarium - 11 min drive - 3.4 km

Getting around

  • Veracruz Central Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Mr. Pampas Veracruz - ‬2 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪Hotel Lois - ‬1 min walk
  • ‪Pollo feliz - ‬1 min walk
  • ‪El Chivo II - ‬3 min walk

About this property

Hotel Lois Veracruz

Hotel Lois Veracruz offers 120 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Boca del Río? This hotel has facilities measuring 65 square feet (6 square meters), including conference space. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 280 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per night
Cribs (infant beds) are available for MXN 250.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 280 for adults and MXN 150 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 342 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel, San Antonio

Stayed 1 night in Dec 2025

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025

6/10 Okay

Victor Manuel

Liked: Cleanliness, staff & service
Las toallas están muy viejas, el baño está muy deteriorado tambien
Stayed 1 night in Nov 2025

8/10 Good

Shayda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025

10/10 Excellent

ariane

Stayed 1 night in Jun 2025

8/10 Good

Anareina

Stayed 1 night in May 2025

2/10 Terrible

Anareina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Arturo

Stayed 1 night in Feb 2025

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo tanto

El hotel no estaba tan malo, pero ya está muy viejo. Es mejor optar por algo más moderno
Stayed 1 night in Dec 2024

4/10 Poor

Anareina

Travelled with family
Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024

8/10 Good

Benito, Dallas

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Angel Gonzales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024

6/10 Okay

Adriana, Sherwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ruben, Vista

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had 4 rooms and 3 of them had roaches!
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Old bath towels. Anything else good. Is it good
Stayed 2 nights in Nov 2023

2/10 Terrible

Jose Maria Cecena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos they put on the platform do not match what they actually give.
Stayed 2 nights in Nov 2023

4/10 Poor

Arturo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, but bad smell in hotel rooms.

Stayed 3 nights in Oct 2023

4/10 Poor

Arleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Smell really bad.bathroom really old , Clorox smell, and sewer smell too. Not enough blankets, no iron in the room, not enough towels.several other people changing room because of the smell. Wouldn’t stay again.
Stayed 1 night in Sep 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service

Pricey but basic

The hotel is in a great location, but honestly it needs renovating. It is a good basic hotel to stay at, but a bit pricey for what you get.
Stayed 1 night in Mar 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jan 2023