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The Castle at Swan Lake

3.5 star property

Photo gallery for The Castle at Swan Lake

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
View from property
King Deluxe Suite
King Deluxe Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Predator Ridge Golf Resort
    ‪27 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

9.4 out of 10
Exceptional
(76 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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includes taxes & fees
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About the area

Vernon

With a stay at The Castle at Swan Lake in Vernon, you'll be within a 15-minute drive of Okanagan Lake and Splashdown Vernon. .This hotel is 14.8 mi (23.8 km) from Silver Star Mountain Resort and 1.4 mi (2.2 km) from Swan Lake.

What's nearby

  • Swan Lake - 4 min walk - 0.4 km
  • Splashdown Vernon - 4 min walk - 0.4 km
  • Kalamalka Lake Provincial Park - 15 min drive - 15.9 km
  • Silver Star Mountain Resort - 21 min drive - 21.6 km
  • Predator Ridge Golf Resort - 27 min drive - 30.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Cambium Cider Co. - ‬10 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
At The Castle at Swan Lake, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations supported by outstanding staff. The suites are roomy, well equipped and clean. We will definitely stay here again.
Stayed 4 nights in Nov 2025

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to be VIP. Other than a bottle of wine there was nothing else that made us feel VIP. Our room was located beside the storage room, so we would hear room service come and go with their big bin. Additionally, the vents from the kitchen were right by our window and we could smell the fumes coming into our room. The staff was very friendly and the room was clean and big enough, but these two things definitely made our stay average.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great staff, and a perfect room for me and my partner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here on a regular basis. The front is great and always sper helpful. Rooms are nice and spacious. No complaints 👌
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Stayed 1 night in Oct 2025

10/10 Excellent

Amanjodh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had great experience
Stayed 2 nights in Oct 2025

6/10 Okay

Yu Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except for the persistent high-pitched noise that started around 2 am and the highway traffic noise that started around 6 am.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Nice quiet hotel with lots of room for our family of four. The pool was closed for the season but the hot tub was open and was We liked that it was out of the city but close enough to enjoy all the amenities still.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but a great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Kyla

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Raul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! the attention to detail was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service
I like the decor and patio area. The cons barely any water pressure and the fireplace did not work properly.
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Scenery service right from the start! Applying the rules written/spoken, then, cleaning, extra towels, time extension... all easy. Haven't completed stay but so far, top notch! I don't expect any problems Competing: Excellent! Service was first rate, the rims were beauty, the bathrooms were well done and spotless. Yes! Fully satisfied, no complaints whatsoever!!! Oh... pool. Didn't try it! I wanted to but was too busy. Looked nice so it's all I can comment. I'd imagine it'd be as satisfactory as everything else. I gave it 5 stars for looks (appeared clean and well kept); I trust I'd have been happy and didn't want a degradation of the comfort I enjoyed from this stay!
Stayed 1 night in Oct 2025

8/10 Good

Leanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Travelled with partner
Liked: Property conditions & facilities
Great staff and relaxing stay
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 4 nights in Oct 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable and the staff were wonderful. It was not at all sound proofed, though....every step, every voice...it all echos throughout the room. So, if you're sound sensitive, this might not be the place for you.
Stayed 1 night in Oct 2025

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness
Parking sucks. You cannot (guests) access the second floor by elevator. Even though the maid's use the elevators??? My wife has bad knees and having to use the stairs and having to walk around the building to get to your room is not acceptable. Parking you either have to walk up the road or walk down another road depending on where you park. Also, there are no lights on the upper parking area if you can even get parking up there.
Stayed 2 nights in Oct 2025

8/10 Good

Jeanette

Stayed 2 nights in Oct 2025

10/10 Excellent

Akanksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, clean and well maintained.
Stayed 1 night in Oct 2025

8/10 Good

don

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchen. Large accomodations. Nice perk - wine
Stayed 2 nights in Sep 2025