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Arbutus Inn

2.0 star property

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Interior
Business centre
Interior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪17 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(55 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.6 out of 10
Excellent
(61 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Victoria

With a stay at Arbutus Inn in Victoria (Burnside), you'll be within a 5-minute drive of Victoria Harbour and Save-On-Foods Memorial Centre. .This hotel is 2.1 mi (3.3 km) from Victoria Clipper Ferry Terminal and 1.6 mi (2.5 km) from Royal BC Museum.

What's nearby

  • Save-On-Foods Memorial Centre - 17 min walk - 1.5 km
  • Royal BC Museum - 4 min drive - 2.9 km
  • Victoria Harbour - 4 min drive - 3.2 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.5 km
  • Victoria Fisherman's Wharf - 6 min drive - 4.2 km

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Opa! Souvlaki of Greece - ‬10 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, near Victoria Harbour
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 753 out of 1566 reviews
Rating 8 - Good. 556 out of 1566 reviews
Rating 6 - Okay. 157 out of 1566 reviews
Rating 4 - Poor. 53 out of 1566 reviews
Rating 2 - Terrible. 47 out of 1566 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mehwish

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Jun 2025

6/10 Okay

Gail

Liked: Staff & service, property conditions & facilities
Clea
Stayed 2 nights in Jun 2025

10/10 Excellent

Claude, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older looking Hotel, the rooms were really clean. The location is walking distance from restaurants and on a main road. This was a nice surprise with decent size rooms. The only ask I would have, would be for a back up door lock that most places have.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uneventful stay

Stayed 2 nights in Jun 2025

10/10 Excellent

Alex, Peterborough

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Deborah, Salinas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very friendly staff, fabulous bathroom, very clean. Bed was comfy.
Stayed 2 nights in Jun 2025

8/10 Good

Doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just OK

It was ok - no view out the window - thankfully not to much noise though the walls are thin.
Stayed 3 nights in Jun 2025

4/10 Poor

aanchal

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stain and stinky sheets
Stayed 1 night in Jun 2025

10/10 Excellent

gary

Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Affordable
Stayed 2 nights in Jun 2025

10/10 Excellent

Arvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doug

Liked: Staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was much nicer than i had expected. No elevator though fwiw
Stayed 1 night in Jun 2025

10/10 Excellent

Binghan

Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Gary

Business traveller
Liked: Property conditions & facilities
Arbutus Inn has cleaned up its property on the insides. From the reception area to Hallways, stairways, lighting, rooms, decor of interior spaces (bathroom, bath, shower, toilet, sink area), living spaces, room layout, access to fire emerg exits, carpet, room lighting, blackout curtains, microwave, mini fridge, tv, bedside cabinet & most likely spaces where walking traffic may be impeded. Than my u
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet convenient place to sray
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Stayed 3 nights in Jun 2025

10/10 Excellent

heather anne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of my favourite little motels. Very clean with updated rooms and comfortable beds. Great staff and very reasonable prices!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, amenities
Super clean rooms, bathroom sparkled. Bed is so comfortable and crisp linens.
Stayed 1 night in Jun 2025

10/10 Excellent

Sagal

Stayed 1 night in Jun 2025

8/10 Good

NAVJIT

Stayed 2 nights in May 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025