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Sandman Hotel Victoria

3.0 star property

Photo gallery for Sandman Hotel Victoria

Exterior
Indoor pool
Breakfast, lunch and dinner served
Front of property
Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
2852 Douglas St, Victoria, BC, V8T4M5
  • Place, Government Street
    ‪1 min walk‬
  • Place, MayFair Shopping Centre
    ‪9 min walk‬
  • Place, Save-On-Foods Memorial Centre
    ‪14 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪3 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette

Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette

Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(33 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(66 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Victoria

With a stay at Sandman Hotel Victoria in Victoria (Burnside), you'll be within a 5-minute drive of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 3.4 mi (5.4 km) from University of Victoria and 11.1 mi (17.9 km) from Butchart Gardens.

What's nearby

  • Government Street - 1 min walk - 0.2 km
  • MayFair Shopping Centre - 9 min walk - 0.8 km
  • Galloping Goose Trail - 13 min walk - 1.1 km
  • Save-On-Foods Memorial Centre - 14 min walk - 1.2 km
  • Chinatown - 16 min walk - 1.4 km

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪5th Street Bar & Wood Fired Grill - ‬11 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Cakes Etc - ‬3 min walk

About this property

Sandman Hotel Victoria

Sandman Hotel Victoria offers 100 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Denny's serving guests of Sandman Hotel Victoria. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Denny's - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Victoria
Sandman Victoria
Sandman Victoria Hotel
Victoria Sandman
Victoria Sandman Hotel
Sandman Inn Victoria
Sandman Hotel Victoria Hotel
Sandman Hotel Victoria Victoria
Sandman Hotel Victoria Hotel Victoria

Sandman Hotel Victoria Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Dawn, Crossfield

Travelled with family and small children
The room was fine and the staff was competent
Stayed 3 nights in Dec 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room had everything we needed Very clean and very friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Janis

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer Jill, Verner

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was Excellent!! We loved the division between the living and sleeping area. The kitchenette was fantastic and allowed us to save on eating out, we ate most of our meals in the room. The staff were all very accommodating and helpful. Would definitely recommend staying here and would stay here again myself.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl, Campbell River

Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and attractive. The front desk staff were friendly and helpful,
Stayed 1 night in Dec 2025

10/10 Excellent

Gurnoor

Stayed 1 night in Dec 2025

10/10 Excellent

Cam

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very helpful, specially the fellow that works until 11 pm! Pool & hot tub were wonderful, the jets worked great & pool is heated to a pleasant temperature. Clean & roomy change room. We enjoyed a peaceful & relaxing time there. My room was also clean & not crowded, bed was comfortable. Bathroom roomy with a nice rainshower head in tub/shower. I would definitely stay here again!
Stayed 2 nights in Dec 2025

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The staff were very pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

DALE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVERALL GREAT
Stayed 1 night in Dec 2025

8/10 Good

Stew

Generally pleased with everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

8/10 Good

LANCERIC

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful staff, nice location. Could use some upgrading with the amenities. It's 2025, there should be a smart TV.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Stayed 2 nights in Nov 2025

8/10 Good

Vidhi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, and the pool was enjoyable. The hotel also offered a convenient laundry room. The evening staff were wonderful and very helpful, though the morning staff seemed less attentive. Check-in and check-out were both very easy. The only downside was the sofa bed, which wasn’t very comfortable. Aside from that, the room was great, and the location was very convenient.
Stayed 1 night in Nov 2025

8/10 Good

Dan

Stayed 2 nights in Nov 2025

8/10 Good

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Large spacious room. Walk-in shower . Friendly staff. Fast effortlessl checking and out. Will definitely stay again and will recommend to friends
Stayed 6 nights in Nov 2025

10/10 Excellent

Shelley

Stayed 1 night in Nov 2025

10/10 Excellent

Gerard

Liked: Cleanliness, amenities, property conditions & facilities
The pool and hot tub at this hotel plus the location were all excellent. Underground secure parking was available which was also greatly appreciated.
Stayed 1 night in Nov 2025