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The Vic, an Ascend Collection Hotel

4.0 star property

Photo gallery for The Vic, an Ascend Collection Hotel

Lobby
Front of property
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, pool loungers
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Place, Gorge Road Hospital
    ‪2 min walk‬
  • Place, Galloping Goose Trail
    ‪7 min walk‬
  • Place, Government Street
    ‪19 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(109 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Deluxe Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Premium bedding, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking (Upgrade)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

With a stay at The Vic, an Ascend Collection Hotel in Victoria (Burnside), you'll be within a 10-minute drive of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 4 mi (6.4 km) from University of Victoria and 11.4 mi (18.3 km) from Butchart Gardens.

What's nearby

  • Gorge Road Hospital - 2 min walk - 0.2 km
  • Galloping Goose Trail - 7 min walk - 0.7 km
  • MayFair Shopping Centre - 15 min walk - 1.3 km
  • Government Street - 19 min walk - 1.6 km
  • Uptown Center - 19 min walk - 1.7 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 12 min drive

Restaurants

  • ‪Marhaba Restaurant - ‬8 min walk
  • ‪Hecklers Bar & Grill - ‬1 min walk
  • ‪Floyd’s Diner - ‬1 min walk
  • ‪Uptown Bistro - ‬16 min walk
  • ‪Szechuan City - ‬11 min walk

About this property

The Vic, an Ascend Collection Hotel

The Vic, an Ascend Collection Hotel offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and bike storage.
Enjoy a meal at Flody's Diner or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Victoria? This hotel has 1400 square feet (130 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (1,400 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 988 out of 1623 reviews
Rating 8 - Good. 410 out of 1623 reviews
Rating 6 - Okay. 140 out of 1623 reviews
Rating 4 - Poor. 46 out of 1623 reviews
Rating 2 - Terrible. 39 out of 1623 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use either.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ajmal

Stayed 1 night in Dec 2025

10/10 Excellent

Naman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good! Will definitely stay here again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms were clean. Best part was the gaming/social area. Great for kids!
Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2025

8/10 Good

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the location was good. Staff were very pleasant. thank you.
Stayed 3 nights in Dec 2025

8/10 Good

Sze Man

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff Chris is very helpful and nice! Thanks for upgrade the room for us. The room is clean. Location is perfect in the city.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Liked: Cleanliness, property conditions & facilities
Clean and courteous staff
Stayed 3 nights in Dec 2025

6/10 Okay

Nathan

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I honestly don't know how to rate this hotel. Front staff Raffael deserves a raise. I absolutely love his professionalism, he was super well mannered, friendly greeting, super polite, and knew everything inside out. I would hire him for my business in a heartbeat. As for the room, I noticed a weird smell, tub wasn't cleaned (there was some dirt), I found dead bugs (multiple) in random spots, the chair had some liquid stains (you can already imagine), and I saw a bug underneath the bedsheets too. I didn't want to address any issues, since I was in Victoria for an event to celebrate my fiancee's engagement. Raffael was generous to upgrade our room from Queen to King. So I didn't want to sound ungrateful by pointing out all these issues. I spent about an hour cleaning up sanitizing the place (luckily I brought disinfectants) and left the window opened. Overall, it was quite uncomfortable, I didn't want to touch anything including sleeping on the bed was bothering us even after the sanitation. The smell persisted even after leaving the windows opened for 2hours even though outside was at 6degrees Celsius. 10 stars out of 5 for Raffael. 2 stars out of 5 for cleanliness. I'm sorry.
Stayed 1 night in Nov 2025

10/10 Excellent

Bev, Gabriola

Travelled with partner
Liked: Cleanliness, amenities
The room appeared to be was newly renovated so was very clean and ffunctional
Stayed 1 night in Nov 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 8 nights at The Vic Hotel. The staff at this hotel are extremely attentive & friendly. The front desk people are always there to help. Fathimah always greeted me with a smile and asked how my day went. The rooms are very clean, and nicely decorated - set up very well with everything that you need - TV, coffee station, mini fridge, a wonderful shower, & lighted mirror above the sink. There's even a Floyds Diner attached to the lobby for breakfast, and Heckler's pub is right downstairs for evening food & entertainment. I woud definitely recommend this hotel.
Stayed 8 nights in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thing was just fine. I would prefer regular toilet paper but still flushed with success.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great especially the staff are great and go above and beyond we have been there 3 times and are excellent every time! This place is definitely are go to when visiting Victoria
Stayed 1 night in Nov 2025

8/10 Good

PRATNA NATASHA

Stayed 1 night in Nov 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean and updated. The games room is great for teams and kids
Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, everything was clean, nicely furnished, very good place to stay! 10/10
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great staff very professional and very helpful with any needs! Great place I will be returning next time I’m back!
Stayed 1 night in Nov 2025

10/10 Excellent

sujal

Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Clean room, courteous staff. It was a quiet hotel for us to spend two nights in. No complaints.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff really nice, clean lobby and nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities
Great staff, very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ramon

Stayed 1 night in Nov 2025