The Vic, Ascend Hotel Collection

4.0 star property

Photo gallery for The Vic, Ascend Hotel Collection

Lobby
Standard Room, 1 King Bed, Non Smoking
Game room
Exterior
Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
123 Gorge Road East, Victoria, BC, V9A 1L1
  • Victoria Harbour
    ‪6 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪7 min drive‬
  • Victoria Fisherman's Wharf
    ‪8 min drive‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Efficiency)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Victoria

With a stay at The Vic, Ascend Hotel Collection in Victoria (Burnside), you'll be within a 10-minute drive of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 11.2 mi (18 km) from Butchart Gardens and 2.3 mi (3.7 km) from Royal BC Museum.

What's nearby

  • Save-On-Foods Memorial Centre - 4 min drive - 2.6 km
  • Royal BC Museum - 6 min drive - 3.9 km
  • Victoria Harbour - 6 min drive - 4.2 km
  • Victoria Clipper Ferry Terminal - 7 min drive - 4.5 km
  • Victoria Fisherman's Wharf - 8 min drive - 5.1 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 9 min drive

Restaurants

  • ‪Hecklers Bar & Grill - ‬1 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Ramen Arashi - ‬15 min walk
  • ‪Opa Souvlaki - ‬18 min walk

About this property

The Vic, Ascend Hotel Collection

Hotel in Victoria with a 24-hour fitness center and a seasonal outdoor pool
The Vic, Ascend Hotel Collection offers 94 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and bike storage.
Enjoy a meal at Flody's Diner or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Victoria? This hotel has 1400 square feet (130 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Flody's Diner - Onsite diner.
Hecklers Bar and Grill - This bar specializes in American cuisine and serves dinner only. Open daily.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Flody's Diner
  • Hecklers Bar and Grill

Things to do

  • 24-hour gym
  • Bicycle storage
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (1,400 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 37534

We should mention

The seasonal pool will be open from May to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

The Vic, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 851 out of 1366 reviews
Rating 8 - Good. 335 out of 1366 reviews
Rating 6 - Okay. 110 out of 1366 reviews
Rating 4 - Poor. 38 out of 1366 reviews
Rating 2 - Terrible. 32 out of 1366 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Stayed 2 nights in Mar 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and I got un upgrade to a suite !
Stayed 1 night in Mar 2025

8/10 Good

peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

8/10 Good

richard

Stayed 1 night in Mar 2025

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful room. Willndef come back and also recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Treasa

Beds were comfortable but I found the lighting of the building and rooms a little harsh.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernd

Stayed 1 night in Mar 2025

2/10 Terrible

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was clean. However, the guests at the hotel were blaring music until late and cooking exotic dishes with the door open, which, with their body odor, stunk up the entire hallway. They were watching TV so loud I could hear it in my room, starting at 4am. I knocked on their door, but they didn't care. On the plus side, it was Indian music and Indian food, which can be fun, and it's nice to maybe learn a new language but at these volumes and while I'm trying to sleep, it was not welcome. The same guests were on their cell phones in the hallway, walking up and down speaking full blast while slamming their doors. I got no sleep. The front desk tried to stop it, but they were unable to. I got this disturbance from the person across, to the left and to the right. I was so tired I, I couldn't show up to work and took the day off. As well, the blackout curtains did not work. Finally, the room was so tech filled that the owners forgot we come here to sleep, not stare at blinking lights. When I turned the lights off, I felt like I was in a videogame. Seriously guys, I don't need the mirror to communicate with my cell phone. I need sleep, not a tech convention. Get real and please screen your guests or ask them to leave if they make the stay for others unbearable. I will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice, great value and the staff were very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very satisfying experience. Friendly staff and spacious room. The conference room is nice feature.
Stayed 1 night in Feb 2025

8/10 Good

Sudeep

Liked: Cleanliness, staff & service
Room was good need to improve the parking fat
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay thanks to the helpful staff. The hotel has floyd's diner which served a good breakfast of eggs benedict for us on our last morning. We would be happy sat here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Stayed 1 night in Nov 2024

10/10 Excellent

Tishee

Liked: Cleanliness, staff & service, property conditions & facilities
Chris at the front desk was amazing !! Great customer service! Great hotel beautiful rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown. Nice refreshed rooms
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Disliked: Staff & service

Extremely loud

Both nights of our stay at 5am there were extremely loud noises from the parking lot for about 45 mins. It sounded like large bins being moved and emptied. That should have been done after 7am
Stayed 2 nights in Feb 2025

10/10 Excellent

Harjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

I love it here!!! Amazing for the price!
Stayed 2 nights in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely here again
Stayed 4 nights in Jan 2025