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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

Photo gallery for smartments Wien Hauptbahnhof

Lobby lounge
Lobby
Lobby
Studio XL | Living area
Studio XL | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Botanical Garden of the University of Vienna
    ‪9 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio XL

Studio XL | Living area

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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a&o Wien Hauptbahnhof
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  • Free Wi-Fi
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3.5 out of 5, Good, 1,000 reviews
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includes taxes & fees
22 Mar - 23 Mar
a&o Wien Hauptbahnhof

About the area

Vienna

With a stay at smartments Wien Hauptbahnhof in Vienna (Favoriten), you'll be within a 5-minute drive of Belvedere and Naschmarkt. .This aparthotel is 3.7 mi (5.9 km) from Schönbrunn Palace and 1.6 mi (2.6 km) from Vienna State Opera.
View more Aparthotels in ViennaOpens in a new window

What's nearby

  • Swiss Garden - 6 min walk - 0.6 km
  • Belvedere - 8 min walk - 0.7 km
  • Botanical Garden of the University of Vienna - 9 min walk - 0.8 km
  • Naschmarkt - 4 min drive - 2.1 km
  • Vienna State Opera - 4 min drive - 2.4 km

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Ströck - ‬1 min walk
  • ‪Leberkas-Pepi - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Ferhat Döner - ‬4 min walk
  • ‪Chutney - ‬3 min walk

About this property

smartments Wien Hauptbahnhof

Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 162 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.848 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 694 out of 1413 reviews
Rating 8 - Good. 494 out of 1413 reviews
Rating 6 - Okay. 136 out of 1413 reviews
Rating 4 - Poor. 45 out of 1413 reviews
Rating 2 - Terrible. 44 out of 1413 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic, close to the train station and any transport we needed to catch. Easy check in and room was great.
Stayed 3 nights in Dec 2025

8/10 Good

Ji Won

Stayed 2 nights in Dec 2025

10/10 Excellent

Romel

Stayed 2 nights in Dec 2025

8/10 Good

Clara

Stayed 1 night in Dec 2025

6/10 Okay

Nicolle

Travelled with family
Liked: Cleanliness, amenities
Amenities were great, room smelt stale, whilst room was fine corridors etc were run down. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lang

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2025

6/10 Okay

rachel

Liked: Cleanliness
I loved the concept of an aparthotel and I loved the location. Unfortunately, the WIFI cut in and out all week making it really difficult for a work trip. Also, I returned from a day trip to find the cleaning staff had left my room door open ... I think with some better wifi and more attentiveness this could be a really fantastic place. As I said, the location and concept are great :)
Stayed 7 nights in Nov 2025

10/10 Excellent

Henry

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

Larisa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in Nov 2025

10/10 Excellent

Willis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Clean room easy check in and check out very good location for public transport just a nice place to stay
Stayed 10 nights in Nov 2025

10/10 Excellent

Connie

Liked: Cleanliness
An overall wonderful, comfortable place to stay for a 2 week trip and conveniently located near multiple public and private transportation options. It felt like a home away from home. The bed was awesome; the pillows, not so much, but I had a way to rectify that. I always felt safe and secure. I had friends paying a premium price to stay at a luxury hotel and complained that their lodging was hot and stuffy with no way to adjust the temperature or open a window. That made me feel even more positive that I had chosen the best low cost option available for me!.
Stayed 11 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities
Nice, quiet, clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room with nice kitchen super convenient location
Stayed 3 nights in Nov 2025

10/10 Excellent

Arzu

Travelled with group
Liked: Cleanliness, amenities
Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Nov 2025

8/10 Good

Lilaben

Good twin bed accommodation. Public transport hub very near.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mark Gregory

Liked: Cleanliness, property conditions & facilities
No customer service or response when we needed it
Stayed 8 nights in Oct 2025

8/10 Good

Ok karen

Liked: Cleanliness, property conditions & facilities
This place is close to cental station. This station has lot of shops (bakery, convinien store, book store, gift shop, etc). Easy to go to city center. Kitchen was small, but enough to use and clean. Overall I was very happy to stay here.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sylwia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna
Stayed 3 nights in Oct 2025

10/10 Excellent

Braiden Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.
Stayed 14 nights in Oct 2025

6/10 Okay

Mehdi

Liked: Cleanliness, property conditions & facilities
Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe
Stayed 7 nights in Oct 2025

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All great despite bad pillows
Prater
Stayed 5 nights in Oct 2025