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Very clean! Perfect location, view of Christmas tree in the Square! I only saw 1 Staff, a cleaner. She was very nice! I didn't cook, but it would have been perfect. I was very happy there is a Hot Pot in the room! I called to extend my stay, Customer Svc was very helpful! I will rent again!

We were generally satisfied with our stay at Scandic Lahti City. The hotel has recently undergone a major renovation and looks clean, modern, and fresh throughout, which made a very good first impression. However, the sauna facilities could be much more inviting. At the moment, the sauna area feels more like entering a large sports hall locker room than a relaxing hotel spa. It is also completely separated from the hotel, and you have to access it partly through the shopping centre section — not directly through stores, but via cold, echoing corridors, which takes away from the atmosphere. There were no typical relaxation areas or cosy lounge spaces besides the main hotel lobby, which made the wellness experience feel incomplete. On the positive side, breakfast was absolutely on par with the Scandic chain’s usual quality — a good variety, tasty options, and everything well organised. The breakfast staff were exceptionally polite and accommodating, which added a very pleasant touch to the morning. Parking is convenient in the warm underground garage for €18 per day. It’s also a nice perk that you can walk directly into the department store from the hotel without needing to put on outdoor clothes. Overall, Scandic Lahti City offers a pleasant and freshly renovated environment in a great location, with excellent breakfast service — though the sauna facilities could be made much more comfortable to match the rest of the hotel’s quality.

Long wait at receiption and hotel resturant

Very nice and clean hotel. Staff was very friendly. Bed was a bit harder than we are used to which was a tad uncomfortable. Other than that, it was top-notch

Loved my stay! The staff was friendly and very helpful! The room was simple, but clean and efficient! It looks like the room was just renovated!

Can’t fault this place. Beautiful apartment with washing machine and drying cabinet. Sauna was wonderful. I wish we could have stayed longer