2/10 Terrible
Noel
Travelled with partner
18 Mar 2025
Disliked: Staff & service, amenities, property conditions & facilities
Ok, when deciding on staying at the hotel looking at the amenities is an important factor . The hotel boasts that they have both an outdoor and indoor pool. As we are travelling off season and the outdoor pool would not be suitable the fact that the hotel had an indoor pool was very attractive. Upon check in we were advised that to use the indoor pool would cost Eur16 per day so in effect a 30 minute swim would cost over 4 days a considerable amount . When I challenged the front desk as to why there was no mention of an additional cost to use the pool in Expedia I was told that laundry was also included as an option but this was not free !!!!! This was the most ridiculous comment as it is well known that hotels do NOT offer free laundry but as a seasoned traveller for work and business I have never had to pay for the use of an indoor pool at any other hotel worldwide. Considering the high nightly cost at this hotel we would not have stayed had we have kn own about the additional cost. Another thing to watch ou for is that should you use a coffee pod in the room the cost is Euro2.50 per pod !! Again this is the first time I have come across a hotel charging for coffee in the room.
Noel
Stayed 3 nights in Mar 2025