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Le Châtelain

5.0 star property

Photo gallery for Le Châtelain

Garden
Panoramic Suite, Terrace (Ambassador)
Reception
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
17 Rue du Chatelain, Brussels, 1000
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Horta Museum
    ‪9 min walk‬
  • Place, European Union Parliament Building
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Terrace (Ambassador)

Panoramic Suite, Terrace (Ambassador) | City view

Panoramic Suite, Terrace (Ambassador)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe)

Executive Room (Deluxe)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Premium)

Superior Room (Premium)

Superior Room (Premium)

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Le Louise Hotel Brussels - MGallery
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,000 reviews
The price is NZ$345
includes taxes & fees
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Le Louise Hotel Brussels - MGallery

About the area

Brussels

With a stay at Le Châtelain, you'll be centrally located in Brussels, a 1-minute drive from Avenue Louise and 7 minutes from La Grand Place. .This luxury hotel is 3.6 mi (5.8 km) from Tour & Taxis and 7.9 mi (12.8 km) from Atomium.

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • Major Town Houses of the Architect Victor Horta - 3 min walk - 0.3 km
  • Horta Museum - 9 min walk - 0.8 km
  • Place du Grand Sablon - 3 min drive - 1.9 km
  • European Union Parliament Building - 4 min drive - 1.7 km

Getting around

  • Bailli Tram Stop - 2 min walk
  • Mouterij/Germoir Station - 19 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪Belga & Co - ‬2 min walk
  • ‪BBP Bailli - ‬2 min walk
  • ‪Bintje - ‬3 min walk
  • ‪Roru - ‬2 min walk
  • ‪Umamido Bailli - ‬2 min walk

About this property

Le Châtelain

Luxury hotel with 2 restaurants, steps from Avenue Louise
Le Châtelain offers 107 accommodations with espresso makers and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy French cuisine at La Maison du Chatelain, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
La Maison du Chatelain - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bartist Cafe - This restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Valet parking on site (EUR 45 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bartist Cafe
  • La Maison du Chatelain

Things to do

  • Gym
  • Piano

Family friendly

  • In-room babysitting
  • In-room cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,382 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 45 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Châtelain Brussels
Châtelain Hotel
Châtelain Hotel Brussels
Le Châtelain Hotel
Le Châtelain Brussels
Le Châtelain Hotel Brussels

Le Châtelain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 931 reviews
Rating 8 - Good. 262 out of 931 reviews
Rating 6 - Okay. 57 out of 931 reviews
Rating 4 - Poor. 18 out of 931 reviews
Rating 2 - Terrible. 24 out of 931 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2025

6/10 Okay

De

Disliked: Cleanliness
Disappointing. Room had not been cleaned I had to remove hairs from toilet seat and rinse bath before taking a shower on arrival after a 10 hour journey. Coffee maker was not clean, bed-side tables were dirty as was phone/tv remote. Bathroom basin plug was broken and got stuck in the plug hole so could not use the basin! Room generally tired and dated. Aircon was set at 24c so room was way too warm for me and could only be reduced to 20c and very noisy. Complained on first evening, was assured everything would be thoroughly cleaned and addressed the next day. I reminded the staff at reception the next morning at 7.30am and on returning to the hotel after a twelve hour day out I went to the room and nothing had been rectified. The bed had been made and a basic clean but that was it. I then complained for the third time and they moved me to an upgraded room which was much better but still the phone and remote were not clean. On the second night they brought me a free glass of wine after my complaints. The staff were polite when I complained to them but it should not take to do so 3 times to get something done-no communication between staff. It was as though the room I was given was a room used by staff and not generally used for guests. It was at the end of the corridor next to the exit stairs. On my last day after check out I intended to stay in their ‘garden’ before leaving only to be told it was closed as there was a meeting taking place. This hotel is not 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Lots of good options nearby.
Stayed 5 nights in Oct 2025

10/10 Excellent

Wynter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Soheila

Stayed 4 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast with attentive service. The room was exactly as needed, very clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Grâce, Quincy

Stayed 1 night in Oct 2025

10/10 Excellent

Samiat

Travelled with family
Liked: Amenities
Friendliness of the staff
Stayed 2 nights in Oct 2025

10/10 Excellent

aw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffs are excellent and super helpful. We almost got ripped off by a taxi driver, thankful that they had our backs
Stayed 4 nights in Oct 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very helpful staff, lovely breakfast, will definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Bear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the city, clean and convenient to attractions
Stayed 3 nights in Sep 2025

8/10 Good

sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
…
Stayed 4 nights in Sep 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the firmness of the mattress. Room was clean and spacious. Great hair products and accessories. Staff was very polite and super friendly.
Stayed 1 night in Sep 2025

8/10 Good

William, Folsom

Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

10/10 Excellent

Helen Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The area was a bit rough not used to that
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, very lovely

Great location and rooms in the back are very quiet. You can even open the windows! Front desk staff are very professional and it's actually possible to find parking on the street. Don't miss the Wednesday afternoon market on place Chatelain.
Stayed 1 night in Aug 2025

10/10 Excellent

Ilso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy communication. Very pleasant staffs.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

The hotel is in a great location, but is definitely leaning more towards dated. The price is somewhat reflective of this though. While is it more dated, the service is superb. Janis was very accommodating, friendly, and eager to help. Overall a really great location, great service, and average hotel room.
Stayed 1 night in Aug 2025

10/10 Excellent

Aadil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Le Châtelain. The hotel combines elegance with comfort offering a warm and welcoming atmosphere. The location is excellent, close enough to explore the city easily, yet it’s tucked away in a quiet area that makes it feel like a retreat. The staff are attentive and professional and the room was spacious clean and very comfortable. Overall it was a brilliant experience and I would happily stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and extremely friendly staff, always happy to help with a smile.
Stayed 4 nights in Aug 2025

8/10 Good

Raj

Stayed 2 nights in May 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable excellent
Stayed 4 nights in Jul 2025