The attendant was friendly when I arrived, however, she admitted that she was not properly trained on how to use the computer and had to get help to find keys.
The room was grungy, the bathroom shower was full of mold, the towels were yellowed, the trash can had no liner and was covered in mold, and the smoke detector was on the floor. The worst part was the sheets had footprints on them.
We left after inspecting the room. The management refused to acknowledge my complaint.