6/10 Okay
Jack
9 Nov 2025
We I arrived at the hotel, They suggested an upgrade and I agreed. When I got to the room the bed had a footer. I’m 6’5” and that did not fit me. Had to return to the front desk to change my room. I asked for my original room back. They put me in another room with a sauna. I didn’t want a sauna and we did not use the sauna. When I was checking out they charged me for the room with the sauna. I requested a refund and they said it would have to be approved by a manager. They never got back to me. Poor customer service. Would not go back.
Jack
Stayed 1 night in Sep 2025



























