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Hotel Seppl

Photo gallery for Hotel Seppl

Indoor pool, pool loungers
Restaurant
Sauna, Turkish bath/hammam, body treatments, body wraps, body scrubs
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Natterer Straße 8, Mutters, Tirol, 6162
  • Place, Mutterer Alm Cable Car
    ‪3 min drive‬
  • Place, Mutterer Alm Bahn
    ‪3 min drive‬
  • Place, Nordkette Mountains
    ‪10 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪13 min drive‬

Room options

View all photos for Classic Double Room, 1 Bedroom, Balcony

Classic Double Room, 1 Bedroom, Balcony

Classic Double Room, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss)

Suite, Balcony (Edelweiss)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose)

Junior Suite, Balcony (Alpenrose)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian)

Superior Double Room, Balcony (Enzian)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room (Silberdistel)

Single Room (Silberdistel)

Single Room (Silberdistel)

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite (Fitness)

Suite (Fitness)

Suite (Fitness)

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mutters

Located in Mutters, Hotel Seppl is in a rural location, within a 5-minute drive of Wipptal and Mutterer Alm Cable Car. .This luxury hotel is 6.7 mi (10.8 km) from Nordkette Mountains and 1.1 mi (1.7 km) from Mutterer Alm Bahn.

What's nearby

  • Mutterer Alm Cable Car - 3 min drive - 1.8 km
  • Mutterer Alm Bahn - 3 min drive - 1.8 km
  • Innsbruck Old Town Christmas Market - 8 min drive - 7.3 km
  • Nordkette Mountains - 10 min drive - 8.3 km
  • Seegrube Cable Car - 19 min drive - 10.1 km

Getting around

  • Unterberg-Stefansbrücke Station - 9 min drive
  • Innsbruck Technik Tram Stop - 11 min drive
  • Kranebitten Airport (INN) - 18 min drive

Restaurants

  • ‪Bergisel Sky - ‬7 min drive
  • ‪Glorious Bastards Innsbruck - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Bierstindl - ‬6 min drive
  • ‪Bekos West - ‬8 min drive

About this property

Hotel Seppl

Hotel Seppl offers 34 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Planning an event in Mutters? This hotel has 807 square feet (75 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Hotel Seppl has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 807 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 50.0 per night

Cribs (infant beds) are available for EUR 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Seppl

Seppl Familie

Seppl Familie Hotel

Seppl Familie Hotel Mutters

Seppl Familie Mutters

Hotel Seppl Mutters

Seppl Mutters

Seppl Familie SPA

Hotel Seppl Hotel

Hotel Seppl Mutters

Hotel Seppl Hotel Mutters

Hotel Seppl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 104 reviews
Rating 8 - Good. 32 out of 104 reviews
Rating 6 - Okay. 8 out of 104 reviews
Rating 4 - Poor. 4 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Shekinah

Liked: Cleanliness, amenities, property conditions & facilities
I really loved it here!!! The hotel is cozy, has amazing views and lovely breakfast. Will definitely be back!!
Stayed 2 nights in Dec 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Loved the spa and pool but didn’t like the owners dog barking ever night until the small hours.
Stayed 7 nights in Aug 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great view with large rooms for Europe
Stayed 3 nights in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stanley, flushing

Travelled with group
The view from some rooms were good. The setting is quiet and peaceful.
Stayed 2 nights in May 2025

6/10 Okay

Yan Ni

Travelled with family
Disliked: Cleanliness, staff & service

Terrible service attitude, convenient location

Location is great, 5 minutes walk away from the tram station. Room cleaning service seemed to forget to clean our rooms on the first night… Service is terrible - my family was the only few Asians staying during that period and we felt a huge difference between the service attitude to us versus caucasians. One night we decided to have dinner in the hotel, we showed up in the restaurant and was immediately questioned very rudely by a staff (short haired, chubby staff) whether we’re guests of the hotel. Upon saying yes, she commanded us to show her our keys and rolled her eyes. When other non-Asian guests show up, the service attitude is completely different and we were hurt by this experience :(
Stayed 6 nights in Jan 2025

10/10 Excellent

Rahul Anil, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views!
Stayed 2 nights in Nov 2024

4/10 Poor

Mohammed

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
No hot water No electric jug No slipper Curtain damage Bad house keeping
Stayed 2 nights in Oct 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked thinking this was a luxury hotel, but it wasn't - When we checked in there was a dark haired girl at the front desk, she told as our room number and nothing else (like dining hours, hotel ammenities, etc) - The wifi wasn't working at all - We had the smallest shower, we could barely get clean in there. - We asked if we could dine one night and we were rudely told "NO!" We later found out that they prepare the food for the number of ppl who commit to dinner plans during the day of the dinner. Again, I wish we had been told about that by the checkin lady - they had a practice of setting the keys out in the lobby. Since we were only given one key when we checked in, i assumed that there was only one key to the room. I was horrified to discover our other room key sitting on the peg board with the room number displayed on the key chain in full view of anyone who enters through the door of the hotel. For this reason alone we would never stay there again - When we checked out, a different lady (who was much more pleasant) presented me with the full bill. When i said we had already paid it- she at first tried to argue with me but then she looked it up on expedia and (surprise, surprise) we had - There were other instances where we didnt feel welcome - like being scolded for sitting in the wrong table for breakfast or afternoon snack. it was really annoying. - it's such a shame b/c they have a 5 star location and view. They really need to update their procedures....
Stayed 3 nights in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on earth!

Have been traveling the world, much of it in Europe for 35 years, and Hotel Seppl is the best hotel we have ever stayed in. First off, the location is simply stunning as the hotel is surrounded by massive mountains and also overlooks parts of Innsbruck. The inside of the hotel is gorgeous with a mixture of old world Europe and a modern touch as well. We signed up for half board and the breakfast and dinner were varied and sumptuous, with a strong lean on local cuisine. For the body, this hotel can’t be beat! Their spa facilities included a sauna, steam room, physiotherapy sauna, outdoor and indoor swimming pools. Also they had a massage room. We are cyclists and Hotel Seppl is not only located amidst 100 of kilometers of road, mtn and gravel riding trails, they also rent E-bikes on their premises! Running this whole wonderful hotel was a truly outstanding manager who had answers for all our questions and went above and beyond several times for us! You simply can’t beat this incredible hotel and we will be back again!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

ted

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
Stayed 1 night in Jan 2024

4/10 Poor

HILLA

Stayed 1 night in Jul 2023

8/10 Good

JANET

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view and grounds were fantastic. The staff could have been more attentive when we were sitting the bar area playing cards.
Stayed 1 night in May 2023

10/10 Excellent

KLAUDIJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel and lovely staff.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, very clean, nice spa and pool, manicured outdoor area. Overall, exceptional experience.
Stayed 1 night in Oct 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and VERY comfortable. The staff is very attentive and friendly. They provide a lot of amenities you will not find at many establishments. One thing that I liked was the readiness of the staff to answer questions about the area. If you are looking for things to do, they can provide questions. Everyone spoke excellent English. The breakfast was very nice and complete. Lovely assortment. The hotel also provides an optional formal dinner. We were planning to have our anniversary dinner there but had car trouble. Next time!!! Highly recommended.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean and comfortable with modern furniture bathroom is new and has marble tiles
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel the bartender was great to chat with.i did not feel the other staff was fully prepared to dusdiscuss things like what to do in area,
Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We got a really nice room facing the mountains. It was quiet and relaxing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really nice hotel in beautiful surroundings

This was a really nice hotel, clean, comfortable and in a nice peaceful and picturesque location. The breakfast was a good buffet and the evening meal was very good. The hotel was a nice 20 minute tram ride down the mountain to Innsbruck.The room I had was nice and clean with a view up to Mutters.I would definitely stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed.

This was our fourth visit. We were really looking forward to a meal in the restaurant. However on arrival we were informed the restaurant was closed. It would have been useful to know this before our visit as it was the main reason we had booked this hotel. Very disappointed.
Stayed 1 night in Nov 2018