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5 star hotel level rooms, cleanliness, and services.

Everything was perfect

It's advertised as a 5 staar hotel but it's not!! tiny room nowhere to move or open suitcase comfortably . very small loby. The staff were great and helpful, free parking on site, decent spa and indoor pool. the breakfast was more then OK. as a 4 star it's good

Excellent facilities, with everything being new and high quality. The restaurant is the best in the area and has reasonable prices.

Convenient and clean hotel in great central location. Staff are friendly and helpful. Room was clean and spacious. Would stay again.

Hotels.com reviews are usually bang on, so I don’t know how Hotel Putnik got a 9. I knew when I walked into this hotel that we were in trouble. The lobby was filthy, dilapidated and painfully dated. Our first room was filthy, had disintegrating walls, no light switch or plug plates and the fridge didn't work. I asked to me moved as we needed a working fridge. The second room was just as bad. The walls were scuffed, filthy and had a huge greasy stain on it like someone had thrown their dinner on the wall. The bed sheets were ripped. There was a sagging spot on the floor. The showerhead was broken, the shower leaked terribly and there was mildew all over the shower. Our stay included breakfast at the filthy restaurant, but it was so greasy, salty and bad that we ate out the second morning. The location is great and the staff try their best, but this place is a squalid dump. I don't know how they haven't been condemned. It's the worst hotel I've ever stayed at. Check the Google reviews for a better sense of how bad the hotel is.