4/10 Poor
Dino
Business traveller
2 Feb 2026
Liked: Amenities
Disliked: Cleanliness, staff & service
As this is 5 star hotel i expected more.
Actually i didnt expect following:
Jacuzzi didnt work properly and it was very cold.
The pool is freezzing.
The staff is rude and unproffesional except one lady in middle 40' in spa who will help you with all informations and details.
Ventilation in room didnt work in the nights and its not possible to open windows.
We didnt have any fresh air during the nights. Awful!
We didnt get slippers and cloaks as everybody else in our room so we called reception to bring us. They told us they will bring.
They didnt bring it two days until we left hotel.
The only possitive thing is great view from the pool on 10th floor and thats it.
This hotel is not worth being 5 star hotel.
I would give 3 stars honestly comparing to other hotels same level.

Dino
Stayed 2 nights in Jan 2026




















