Quality Suites

2.5 star property

Photo gallery for Quality Suites

Lobby sitting area
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Point of interest

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View map
11765 Business Park Dr, Waldorf, MD, 20601
  • Waldorf Marketplace
    ‪3 min drive‬
  • St. Charles Towne Center
    ‪5 min drive‬
  • White Plains Golf Course
    ‪11 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Waldorf

A stay at Quality Suites places you in the heart of Waldorf, a 4-minute drive from St. Charles Towne Center and 8 minutes from White Plains Golf Course. .This hotel is 6.9 mi (11.1 km) from Regency Furniture Stadium and 10.1 mi (16.2 km) from Port Tobacco Players.

What's nearby

  • Waldorf Marketplace - 3 min drive - 2.8 km
  • St. Charles Towne Center - 5 min drive - 4.5 km
  • White Plains Golf Course - 11 min drive - 10.6 km
  • MGM National Harbor Casino - 28 min drive - 27.3 km
  • George Washington's Mount Vernon - 45 min drive - 44.7 km

Getting around

  • Alexandria Station - 30 min drive
  • Ronald Reagan Washington National Airport (DCA) - 44 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Golden Corral - ‬11 min walk
  • Chili's Grill & Bar
  • Checkers

About this property

Quality Suites

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
Quality Suites offers 69 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 69 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a ballroom and a vending machine.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Reviews

Quality Suites Reviews

6.0

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 240 out of 976 reviews
Rating 8 - Good. 183 out of 976 reviews
Rating 6 - Okay. 152 out of 976 reviews
Rating 4 - Poor. 128 out of 976 reviews
Rating 2 - Terrible. 273 out of 976 reviews

Reviews

2/10 Terrible

Kristie

Stayed 1 night in Jun 2025

2/10 Terrible

Daphne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Stayed 3 nights in Jun 2025

4/10 Poor

Rodne't

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and filthy!!!!!!
Stayed 3 nights in Jun 2025

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, room comfort
This was the worse hotel experience I have ever had, the room was dirty I had to clean it myself, asked the front desk for a new clean room was told there were no more room available that’s why I was given a handicap room, asked for extra towels was told I couldn’t have any extra towels, there were nets everywhere, and don’t get me started on the free breakfast. There were fruit flies everywhere all in the lobby and even a few in my room. Only reason why I stayed is because it was late when I got there and I already prepaid for the room. It was more of a shady motel than anything. I have stayed at quality inn before and never had this extra. The toilet did not completely flush, and the sink kept clogging. Oh also the shampoo and body lotion they give you was opened and used. The front desk worker BP did the best he could but the stay was horrible if I could give it something lower then one star I would because this was the worse.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alonzo

Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Facility was nice but needs updating. Minor issues in the room and notified the staff but no action taken while I was there. No daily house cleaning. Breakfast was okay but only had a pot of coffee available and sometimes no coffee in the pot. Staff was not pleasant…cordial but not happy or smiling.
Stayed 3 nights in Jun 2025

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities
Overall, the room itself was good for what I paid per day. Rough area and some of the other tenants were wild, but that was just one night. Other than that, respectable stay for price and time spent in hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Sydney

Stayed 3 nights in May 2025

4/10 Poor

Garett

Disliked: Property conditions & facilities
Door key card had to be reset every other day. Noisy belligerent hotel guests screaming at each other until 2 am. Floors were in poor condition. Bathroom fixtures were loose. Night staff were trying to hit me up with extra charges at check in. Pass on this property.
Stayed 3 nights in May 2025

2/10 Terrible

Camillia

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like smoke and not the cleanest.
Stayed 2 nights in May 2025

6/10 Okay

Eva

Liked: Cleanliness
100% smoke free but residence chain smoke marijuana without consequence.
Stayed 2 nights in May 2025

2/10 Terrible

Shakius

Disliked: Cleanliness, amenities, property conditions & facilities
This property is absolutely nasty
Stayed 6 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Found this place on such short notice & have been here almost a month due to my home not being ready yet & have regretted it ever since. I wouldn’t have bothered if it weren’t a need, because the male front desk staff are beyond rude, disrespectful, & unprofessional & force you to be confrontational just to get your point across. They’re also extremely inconsistent, & it’s honestly not worth the hassle being here if you have better options. The only person you can look forward to experiencing due to professionalism, kindness, accommodating, etc. is Nita. Other than that, good luck! Also beware some of the staff knows that certain rooms either don’t have AC or have been extremely damaged during other visits, & will put you in the room anyways then charge you a $50 security deposit after everything is solidified. Just horrible business all around. And it’s truly sad.
Stayed 6 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the WORST place I have ever stayed.

This place should rightfully be condemned. It presents a hazard to the public. We had a few issues: 1. We didn't get the room we booked. 2. We waited for over an hour to be checked in while problems with other guests were being sorted out. 3. Our service dog's status was challenged. We showed the dog's credential and offered to have police visit and sort it out. 4. NONE of the room amenities were working: TV, Microwave, refrigerator. 5. The window to the outside was broken! see picture attached. 6. The pass through door to the connecting room could not be locked. I rigged an alarm to break the lamp should an intrusion occur. See picture. 7. A drunken celebration from hell with LOUD music went on most of the night in several rooms. The front desk refused to address the issue. 8. We were awakened to a woman screaming with verbal threats of violence from an adjacent room. 9. The POOL resembled a giant urinal with algae growing in it. 10. PARKING was almost non existent. Car carrying trucks took an abnormal amount of space. 11. The place was in disrepair like you could not believe for example, the commode was not attached to the floor. I DEMAND you investigate and remove this PIG-STY from your service! FURTHER I DEMAND A FULL REFUND OF MY PAYMENT... I WILL be filing a credit card claim within three days if no action is taken. Items 1, 4, 5 and 6 above will be the basis for my claim. This place is a public nuisance. Thanks for caring!
Window was broken. Guest safety was an issue, see 5, above
Pass through door could not be locked.  This was lashed to the lamp to pull it off the table to break as an alarm.  See 6, above.
Stayed 1 night in May 2025

6/10 Okay

Jeff

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service
Its ok.
Stayed 1 night in Jan 2025

2/10 Terrible

Xaymara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio,mal olor las sabanas manchadas,piso pegajoso y el ruido en la madrugada era fuerte de gente peliando
Stayed 2 nights in May 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting place

From the moldy & falling apart bathroom door , hole in the wall , stained lampshades , hand smears on the headboards , to the gross unsanitary breakfast area & dirty walls & floors & the pool will a thick scum film ! This place needs a board of health visit ! Beat up furnishings that look like they were trash picked rejects from other hotels .
Stayed 2 nights in May 2025

10/10 Excellent

BINO

Liked: Cleanliness, amenities, property conditions & facilities
It’s was a good stay
Stayed 1 night in May 2025

10/10 Excellent

D

Stayed 1 night in May 2025

10/10 Excellent

Talonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable And Peaceful

Stayed 1 night in May 2025

2/10 Terrible

Manjunath, White Plains

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked Quality Suites 1 night • 4 adults • 2 rooms ( Non smoking) Confirmation: 49542779 Confirmation: 49543345 Expedia itinerary: 72063050965195 Rooms were very dirty, smoke smell, AC, bathroom fixtures broken, bugs crawling, Elevator not working, swimming pool not working. Trusting choice hotels I booked room for my guest, and the it was very embarrassing. their room water was not draining in tub and sink. I booked through Expedia and used my OneKeyCash used $182.04. With this note I am requesting full refund( mail me check). I have all pictures as proof. Very disappointed, didn't expect this from choice hotels. Thanks Ushakiran Shet
Stayed 1 night in May 2025