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Best Western Cades Cove Inn

2.5 star property

Photo gallery for Best Western Cades Cove Inn

Welcome to our reception area, featuring a curved reception desk and comfortable seating area with sofas and a floor lamp.
Stunning building with a unique architectural style, set amidst beautifully maintained gardens and a serene hilly landscape.
Relax in this stylish living room with a sofa, coffee table, dining area, and modern bathroom.
Two single beds with matching headboards, a desk, and a window with curtains.
Relax in this stylish room with a high ceiling, featuring a traditional design and a large window offering a view of the outdoors.

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Townsend Visitor Center
    ‪3 min walk‬
  • Dark Island Swinging Bridge
    ‪7 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Townsend

With a stay at Best Western Cades Cove Inn in Townsend, you'll be within a 5-minute drive of Great Smoky Mountains National Park and Townsend Visitor Center. .This hotel is 10.6 mi (17 km) from Cades Cove and 23.8 mi (38.2 km) from Ober Gatlinburg Ski Resort and Amusement Park.

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.3 km
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.5 km
  • Dark Island Swinging Bridge - 7 min walk - 0.7 km
  • Great Smoky Mountains Heritage Center - 3 min drive - 2.7 km
  • Tuckaleechee Caverns - 8 min drive - 7.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Apple Valley Cafe - ‬4 min drive
  • ‪Riverstone Family Restaurant - ‬3 min drive
  • ‪Burger Master Drive In - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel in Townsend with free breakfast and a fitness center
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Townsend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Best Western Cades Cove Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this location multiple times over the years. Room was clean and comfy. Enjoyed the selection of hot breakfast items - sausage, eggs, biscuits, gravy. Staff was very friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
I decided to stay an extra day and asked the person on duty about vacancy and she told me there were no rooms available, so I go up to my room and check online and was able to book a room online. Why did she lie to me about not having vacancy? And then they called my room early the next morning and got me up wanting to know if I had another reservation for that day and appeared to be upset that I had gone around them in booking another reservation without their knowledge!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great trip.
Stayed 6 nights in Apr 2025

8/10 Good

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

6/10 Okay

mark, Staunton

Liked: Cleanliness
Disliked: Staff & service
The water was brown when we got there and took longer than 35 min. to heat up. It took over 35 minutes to run it through. The tub didn't drain well at all. These issues shouldn't be solved on arrival of guest. They should be customer ready.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cody

Stayed 1 night in Apr 2025

10/10 Excellent

jess

Liked: Cleanliness, staff & service, property conditions & facilities
This team takes fantastic care of their property. I’ve not stayed in a better Best western for more than 40 years
Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best Continental breakfast I ever had
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location to the National Park

The staff was efficient and friendly. The room was clean and the area quiet. The hotel is located within a few miles of the National Park's entrance and within a reasonable driving distance of Cades Cove.
Stayed 4 nights in Apr 2025

4/10 Poor

Buddy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
light bulb burnout, bad sound on tv
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Location was beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean; professional staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and fun to deal with.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property that has been nicely modernized. The rooms are spacious and extremely clean. The bed is very comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
The management people are very nice . They take pride in keeping the place clean and running well . The breakfast had nice options , with hot cooked items ,and they kept it well stocked . Was nice and quiet ,and conveniently located to the bike path and cades cove, as well as restaurants . We enjoyed our stay .
Stayed 2 nights in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Brooke, Panama City Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe location. Convenient to attractions. Food and staff were phenomenal ❣️
Stayed 3 nights in Apr 2025

10/10 Excellent

Carie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and very quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Nathalie

Stayed 1 night in Mar 2025

6/10 Okay

Nadia

Travelled with partner
Stayed 1 night in Apr 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet nice people good breakfast great place to stay
Stayed 4 nights in Mar 2025