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Holiday Inn London - Shepperton by IHG

4.0 star property

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Exterior
Bar (on property)
Bar (on property)
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View map
Felix Lane, Shepperton, England, TW17 8NP
  • Place, Kempton Racecourse
    ‪6 min drive‬
  • Place, Thorpe Park
    ‪9 min drive‬
  • Place, Hampton Court Palace
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Shepperton

When you stay at Holiday Inn London - Shepperton by IHG in Shepperton, you'll be in the suburbs, within a 15-minute drive of Thames River and Hampton Court Palace. .This hotel is 6.2 mi (10 km) from Thorpe Park and 9.6 mi (15.4 km) from Chessington World of Adventures.

What's nearby

  • Kempton Racecourse - 6 min drive - 4.0 km
  • Brooklands Museum - 8 min drive - 5.9 km
  • Thorpe Park - 9 min drive - 9.6 km
  • Mercedes-Benz World - 10 min drive - 7.6 km
  • Hampton Court Palace - 11 min drive - 8.2 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪PizzaExpress - ‬4 min drive
  • ‪Nando's - ‬3 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 184 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite to eat at In The Wings, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shepperton? This hotel has 2691 square feet (250 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • In The Wings

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,691 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 49 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Reviews

Holiday Inn London - Shepperton by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 378 out of 892 reviews
Rating 8 - Good. 278 out of 892 reviews
Rating 6 - Okay. 134 out of 892 reviews
Rating 4 - Poor. 62 out of 892 reviews
Rating 2 - Terrible. 40 out of 892 reviews

Reviews

10/10 Excellent

cletus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean, rooms comfertable, reception and Resturant staff very helpful and friendly. The menu offered good options. The area around the hotel was quiet and safe for kids.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Yashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was discriminated against and yelled at by another guest management was informed but ultimately I was greatly disappointed in how things were handled.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Comfortable and well appointed rooms, helpful and friendly staff, great pool and delicious breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

eiliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, pool
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Stayed 1 night in Jul 2025

6/10 Okay

MING HUNG

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Really enjoyed my stay
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Great stay! Easy check in , nice clean room and very noise free considering there were lots of kids in the building on summer holidays. Only downside they were missing a few food items on the menu
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and comfortable. Efficiency booked into hotel. We used the pool, which was a little grunby around the rim. Only slight niggle would be paying to park for the night £8. Hotel is in a pleasant area with a marina and parkland around it.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Happy customer

Gr8stay checked in went to room good view over grounds wnt 4 a swim staff in pool helpful and polite same t main reception had a lovely eve meal had2 oder at bar only 1 member of staff sso ad 2 wait a while to b served gr8 bacon chop my. Wife had a fisfinger sandwich that she loved long time since having them and hand made lovely IPA x2 and a pepsi brakfast wel whata selection coked beackfast pastries ham and other cold meat fresh fruits pineapple melon and fresh berries smoothie fruit juice tea coffee wowza fast check out we ill b bback thanks to all staff my one jibe neds more staff b hind bar 4 foodd and drink ordering over all out of 10 it a big 9 and a half from us
Stayed 1 night in Jul 2025

4/10 Poor

David

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Staff & service, room comfort
Disliked: Cleanliness
Safe wasn’t working and wasn’t fixed after being reported / checked. Lots of hairs in bathroom. Fridge was warm.
Stayed 1 night in May 2025

10/10 Excellent

karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel & location

This is a very nice hotel in a good location with a nice restaurant & bar. Only negative for us was the location of the room as our room was next to the fire doors which are closed at night so every time someone went through them the door would bang.
Stayed 1 night in Jun 2025

10/10 Excellent

leon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and leisure facilities overall really good hotel
Stayed 1 night in Jul 2025

8/10 Good

Chris

Business traveller
Stayed 1 night in Jul 2025