6/10 Okay
Alice
3 Feb 2025
Liked: Cleanliness
Disliked: Amenities
I have stayed here a few times unfortunately on this time I put in a room close to the public access toilets that had a vile smell. When I spoke to them they said it’s coming from the nappy bin!!! It get changed one a day. The smell was horrendous. I also arrived after the kitchen has stopped serving which apparently is 7.30 on Sundays… I was not aware of this. When I asked where I could eat as I’d been travelling all day I got an unexpected reply of I suppose you could order food and get it delivered when I did this they were not helpful I had to ask for a plate and and cutlery. Very disappointed. I would not use this hotel again unless it was essential. I felt uncomfortable even though I was paying premium rate that provides income to the staff.
Alice
Stayed 1 night in Jan 2025