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Jess Hotel & Spa Warsaw Old Town

4.0 star property

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Steam room
Point of interest
Interior entrance
Daily buffet breakfast for a fee
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • University of Warsaw
    ‪6 min walk‬
  • Old Town Square
    ‪7 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Warsaw (WAW-Frederic Chopin)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment

Economy Apartment

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 2 bedrooms
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment

Design Apartment

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.2 out of 10
Wonderful
(7 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Warsaw

With a stay at Jess Hotel & Spa Warsaw Old Town, you'll be centrally located in Warsaw, within a 10-minute walk of University of Warsaw and Old Town Square. .This spa hotel is 1.4 mi (2.3 km) from POLIN Museum of the History of Polish Jews and 1.4 mi (2.3 km) from Copernicus Science Centre.

What's nearby

  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km
  • National Stadium - 4 min drive - 3.4 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 27 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Green Caffè Nero - ‬1 min walk
  • ‪Bar Rascal - ‬5 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, a quick walk to University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes. 49-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and electric kettles.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite with Fusion cuisine at NEM ASIAN FUSION, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NEM ASIAN FUSION - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 409 reviews
Rating 8 - Good. 131 out of 409 reviews
Rating 6 - Okay. 52 out of 409 reviews
Rating 4 - Poor. 21 out of 409 reviews
Rating 2 - Terrible. 11 out of 409 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Overall comfortable and clean room, nice clean bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

One night stay very close to old town. Had an excellent massage in the spa. Was unable to book a jacuzzi time as it was fully booked. Breakfast was excellent. Lovely staff. Would stay here again. I did experience the sewer odour other people mention in their reviews. Unfortunately this is a common problem with Polish plumbing which remedies with a wet towel over the shower drain. My only suggestion - the mattress could use updating. Otherwise I enjoyed my stay!
Stayed 1 night in Jun 2025

6/10 Okay

James, Seaside, CA

Travelled with partner
One desk staff did not smile or engage us - had one word answers. Spa closed so early, 9 pm, on a weekend. Hall door near room 112 bangs when auto-closing and could be heard in our room. Good beakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin, Aylesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would happily give you 5 stars, had you provided shampoo and conditioner in the shower. Everything else was perfect.
Stayed 2 nights in Jun 2025

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hiroyuki

Stayed 2 nights in Jun 2025

2/10 Terrible

Gregory

Disliked: Property conditions & facilities
Terrible. The room had a terrible musky smell as soon as I walked in. And the AC unit over my bed started dripping water onto me at night. Stay away!
Stayed 2 nights in Jun 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
Really close to the old town
Stayed 2 nights in May 2025

10/10 Excellent

paula

Stayed 2 nights in May 2025

10/10 Excellent

Elan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was charming, clean and quaint. Hotel stuff was welcoming and friendly. Location was ideal for getting there by a bus from the airport and then to the central train station. Everything wonderfully within walking distance -old town, restaurants etc.
Stayed 2 nights in May 2025

10/10 Excellent

WILBERT

Stayed 2 nights in May 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an amazing part of town. Easily walkable with multiple options for food and bars. Stayed here for one night and enjoyed it.
Stayed 1 night in May 2025

10/10 Excellent

Christine, Beaver Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Lian

Stayed 2 nights in Apr 2025

8/10 Good

Jo

Stayed 1 night in Mar 2025

10/10 Excellent

Mirelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge, Seattle

Stayed 3 nights in Feb 2025

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2025

8/10 Good

Karlam

Travelled with family and small children
Liked: Staff & service
Hotel is a little dated, but it has sauna( need to reserve advance). Very good location in old town, and the reception is very helpful as well.
Stayed 1 night in Dec 2024

6/10 Okay

Tatyana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This is not a true four-star hotel

The location of this hotel is excellent. However, with the consideration of upscale and comfort, the hotel is overrated. I booked Deluxe double occupancy room and was surprised how small and basic my room actually was. I was by myself but wondered how two people could comfortably stay there. Moreover, my room was right above the unloading dock for the hotel’s restaurant and from about five in the morning I couldn’t sleep because of noise. I asked to move me to a different room and stuff, which were very accommodating and spoke good English, tried their best to help. Unfortunately, when I moved to another, much bigger room, I encountered the same problem some reviewers mentioned - sewage smell. I didn’t use their spa, maybe it could compensate for other shortcomings, but if you look for more upscale accommodations besides location, this hotel may be not a good fit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for chilling in, and exploring Warsaw old town
Stayed 3 nights in Dec 2024