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Jess Hotel & Spa Warsaw Old Town

4.0 star property

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Exterior
Point of interest
Front of property
Daily buffet breakfast for a fee
Steam room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Market Place
    ‪7 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Economy Apartment

Economy Apartment

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 Queen Bed, 1 Single Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Design Apartment

Design Apartment

Design Apartment

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Warsaw

With a stay at Jess Hotel & Spa Warsaw Old Town, you'll be centrally located in Warsaw, within a 10-minute walk of University of Warsaw and Old Town Square. .This spa hotel is 1.4 mi (2.3 km) from POLIN Museum of the History of Polish Jews and 1.4 mi (2.3 km) from Copernicus Science Centre.

What's nearby

  • Presidential Palace - 3 min walk - 0.3 km
  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 37 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪Green Caffè Nero - ‬3 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪U Wieniawy - ‬4 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 58 air-conditioned rooms featuring kitchenettes. 49-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and electric kettles.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite with Fusion cuisine at NEM ASIAN FUSION, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
NEM ASIAN FUSION - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 468 reviews
Rating 8 - Good. 154 out of 468 reviews
Rating 6 - Okay. 60 out of 468 reviews
Rating 4 - Poor. 24 out of 468 reviews
Rating 2 - Terrible. 12 out of 468 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Desma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our apartment was quite charming with high ceilings and architectural details. It was a 2bedroom, 2 bath, advertised for 9 people. It was very comfortable for 5, but I think it’d be tight for 9. The staff was very accommodating to our requests and friendly, but in some areas cleaning was a bit superficial. There was some mold in the shower and dust bunnies around the moulding and found trash on the one side of the bed. The location was extremely convenient. And despite the central location, it was quite quiet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Claire

Stayed 3 nights in Dec 2025

10/10 Excellent

Travis

Stayed 2 nights in Dec 2025

10/10 Excellent

Yuliya

Stayed 1 night in Dec 2025

4/10 Poor

Stacey

Travelled with family
Disliked: Amenities
Room cold, layout not as described and certainly not clear bed settee was in the middle of the door entrance and kitchen. Only place to sit and relax was either on the bed or kitchen table chair. Not ideal for 3 adults. High premium paid for 3 nights. Staff disinterested in resolving concerns and continued to assist others customers when initial contact made to try resolve. The following evening we were offered an alternative room which would have been suitable but gesture made to late in the stay. I would not recommend or visit again. I ly positive was the location.
Stayed 3 nights in Nov 2025

6/10 Okay

Margot

Stayed 2 nights in Nov 2025

8/10 Good

elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place… very convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Yulya

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment walking distance to most attractions.
Stayed 2 nights in Oct 2025

8/10 Good

Tenby

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Darrell, SNOHOMISH

Liked: Cleanliness, staff & service, amenities
No hot water until 9 am.. broken ironing board took half a day to replace. Noisy neighbors until 2am. Didn’t replace the soap in the shower 3 days in a row. 3 stars was generous. SPA and massage was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell, SNOHOMISH

Stayed 4 nights in Oct 2025

8/10 Good

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Well located hotel

Hotel itself is small and a little dated in areas, rooms were quite small to move around due to size but clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Great location. Lovely spacious room with good amenities. Servicing of the room wasn’t the best. We arrived and the previous guests used towels still in our bathroom. In the apartments bin lorry emptiness at 6am very loud and so was late night revellers returning to other apartments in the stair.
Stayed 5 nights in Oct 2025

10/10 Excellent

roy

Stayed 2 nights in Sep 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service

Amazing location in Old Town

The hotel is in the heart of Old Town by sites, restaurants and shopping. There was a good variety of food for breakfast. The hotel itself is very basic/no frills.
Stayed 4 nights in Sep 2025

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, helpful staff. room was quite small
Stayed 4 nights in Sep 2025

8/10 Good

Iwona, Cortlandt Manor

Travelled with partner
Liked: Cleanliness, staff & service
Great location, friendly staff but the room especially the bathroom had a really bad odor which I think it was coming from the Asian restaurant next to the hotel. I was there only one night. I know I wouldn’t be able to stay there any longer than that because of the bad smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

2/10 Terrible

Gillian

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First, the good: clean room, perfect location in Old Town, nice staff, legendary breakfast. The bad: small room, broken-down elevator (hope you don't mind stairs!), and jacuzzi often closed for service. Would stay here again, though, especially for the location and the breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wanis

Stayed 1 night in Aug 2025

8/10 Good

Lesha

Travelled with family
Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Walking distant to the Old Town.
Stayed 3 nights in Sep 2025

8/10 Good

Guri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We returned to this hotel a second time aftet we had a good experience. But no this time. We reserved and paid for a premium room. But the room we received was as tiny as could be. There barely room to open the door or the bathroom. That was very disappointing.
Stayed 2 nights in Sep 2025