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Mercure Warszawa Centrum

4.0 star property

Photo gallery for Mercure Warszawa Centrum

Exterior
Lobby
Exterior
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Hot tub
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
48-54 Zlota St, Warsaw, Masovia, 00-120
  • Palace of Culture and Science
    ‪3 min walk‬
  • Old Town Market Place
    ‪5 min drive‬
  • Old Town Square
    ‪5 min drive‬
  • Warsaw (WAW-Frederic Chopin)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed with Sofa bed

Apartment, 1 Double Bed with Sofa bed

Apartment, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking, City View (Plus)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking, City View (Plus)

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed (Plus)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed with Sofa bed (Plus)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Front of property

Polonia Palace Hotel

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The price is NZ$178
for 1 room
includes taxes & fees
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About the area

Warsaw

A stay at Mercure Warszawa Centrum places you in the heart of Warsaw, just a 4-minute walk from Palace of Culture and Science and within a 5-minute drive of Royal Castle. .This hotel is 2.6 mi (4.2 km) from National Stadium and 3 mi (4.9 km) from Old Town Square.

What's nearby

  • Palace of Culture and Science - 3 min walk - 0.3 km
  • Warsaw Uprising Museum - 19 min walk - 1.6 km
  • Royal Castle - 4 min drive - 2.7 km
  • Old Town Market Place - 5 min drive - 3.0 km
  • Old Town Square - 5 min drive - 3.0 km

Getting around

  • Dworzec Centralny 09 Tram Stop - 5 min walk
  • Warsaw Central Station - 6 min walk
  • Frederic Chopin Airport (WAW) - 21 min drive

Restaurants

  • ‪Złote Tarasy - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪MAX Premium Burgers - ‬5 min walk
  • ‪Cava - ‬5 min walk
  • ‪North Fish - ‬5 min walk

About this property

Mercure Warszawa Centrum

Hotel with 2 restaurants, a short walk to Palace of Culture and Science
Mercure Warszawa Centrum offers 338 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 338 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Winestone, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Warsaw? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Winestone - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Brasserie - This brasserie specializes in international cuisine and serves breakfast only.
Late night fare is available from 24-hour room service.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 76 for adults and PLN 76 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,382 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 75 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 76 for adults and PLN 76 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Centrum Warszawa
Mercure Centrum
Mercure Centrum Warszawa
Mercure Warszawa
Mercure Warszawa Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Hotel Warsaw
Mercure Warszawa Centrum Warsaw
Warszawa Mercure
Warszawa Mercure Centrum
Mercure Warszawa Centrum Hotel
Mercure Warszawa Centrum Warsaw
Mercure Warszawa Centrum Hotel Warsaw

Mercure Warszawa Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 321 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cian

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
All great, good great, but warning they would not give me conditioner because my room was on the 3th floor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Cheap and cheerful but not 4* standard

Overall, the staff are lovely and helpful. However, my stay was not great (this largely out of the hands of the staff and they did their best to help me). I stayed for 2 nights and had to change rooms twice because of noise: once due to refurbishment work (drilling directly above me) and once due to a disco event taking place a level below. On the second night, a member of staff entered my room at half past midnight and woke me up, presumably because my move hadn't been logged on the system. The hotel has been refurbished recently, and, while the rooms look nice, the new look isnt practical. Instead of bedside tables there are weird stool-type things that have a concave top and a hole in the middle. So you cant put a drink or your jewellery on them because it'll fall over or slip down the hole. The bathroom lighting is terrible and you cant see yourself unless you stand away from the mirror to catch the overhead lighting. The hotel has a water machine on each floor and carafes in each room - eco friendly - but there was no sparkling water on 4 different floors because the CO2 needed replacing. The room temperature is like a furnace and no amount of changing the thermostat will affect it. There were other little niggles, none of which were terrible, but add up to the fsct that this does not feel like a 4* hotel. If you want cheap and cheerful, stay here. If you want 4* service and surroundings, go round the corner to the Intercontinental.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

So much to improve

I had to change 3-rooms until I finally provided with a room that is not near their 3rd floor renovation. The 1st was the closest room to the renovation area on the same floor The 2nd was a room was few floors over the renovation area, although I was promised that the room is on the other side of the hotel - away from the renovation. Only the 3rd room as sufficiently away so I did not hear the power hammers. Also, the hotel stop providing electric adaptors. I was forced to go to stores to look for an adapter and couldn't find the correct one. This meant that I couldn't do the work I had to while staying at the hote.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to shopping center and transportation hub. Clean and cozy hotel. Better soundproofed windows wouldn't hurt, as well as softer bed.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pawel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sinjung

Stayed 1 night in Feb 2025

10/10 Excellent

Wisbetilandia Das

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Khalid

Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ISAK, rego park

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel many, many times and I like it. It is because it is located in a good place in the center. It has all the amenities and the hotels are super.
Stayed 1 night in Jan 2025

10/10 Excellent

reniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Bernard Roper, Bonaire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From American and that was the best hotel I’ve hotel I’ve been to
Stayed 3 nights in Dec 2024

10/10 Excellent

Keoni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

8/10 Good

Daniel, Mississauga

Travelled with partner
Liked: Staff & service, amenities
The bathroom needs an upgrade. Room size is good compare de the rest of Europe. Location is excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed here before, I knew how convenient the hotel is for the city. It is adjacent to a large shopping mall and the palace of culture & a nice 25 min walk to the Old Town to take in some lovely culture. The hotel is clean, with very friendly staff, only marked down slightly due to some internal renovations going on, which didn’t impact at all, but was less aesthetically pleasing than previous visits in the reception area, but definitely didn’t dampen the experience & would definitely recommend staying there.
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel beside central station, large shopping mall and May dining options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really nice stay in an excellent location
Stayed 4 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for rail station and shopping centre.
Stayed 1 night in Nov 2024