I was nervous seeing some not-great reviews and I was staying here for a business trip, so I really needed things to go smoothly. I had a private king room and the hotel is an excellent value; clean, comfortable, and a spacious room. The decor is quirky and a refreshing change from the "vanilla" vibe of chain hotels. Check-in and check-out were fast and smooth. There was a weekend youth event group staying when I checked in, and I was worried about noise, but even with a room right next to the elevator, things were quiet with a nice atmosphere. The only slight issue I had was that my room's air conditioning was not working well when I checked in. I informed the front desk, they sent a repair technician right away (on a Sunday), it got fixed, and that was the end of it. I was glad that my concerns based on others' poor experiences were not necessary and I had a great stay.