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Hotel Indigo West Chester - Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Standard Room, 2 Queen Beds, Corner
Point of interest
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Free WiFi
  • Business services

Explore the area

View map
39 E.Gay Street., West Chester, PA, 19380
  • West Chester University of Pennsylvania
    ‪9 min walk‬
  • Chester County Hospital
    ‪17 min walk‬
  • QVC Studio Park
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible, Non Smoking (Communications Accessible)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Room amenity

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Chester

With a stay at Hotel Indigo West Chester - Downtown by IHG in West Chester, you'll be within a 15-minute walk of West Chester University of Pennsylvania and Chester County Historical Society. .This hotel is 9.3 mi (15 km) from Longwood Gardens and 0.2 mi (0.3 km) from Pipers Way.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Chester County Hospital - 17 min walk - 1.5 km
  • Baldwin's Book Barn - 4 min drive - 3.1 km
  • QVC Studio Park - 7 min drive - 4.9 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia Intl. Airport (PHL) - 46 min drive

Restaurants

  • ‪Bierhaul Townhouse - ‬2 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬2 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel with a 24-hour fitness center, near West Chester University of Pennsylvania
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 108 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 80 reviews
Rating 8 - Good. 9 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the design. Restaurant and Speak Easy are great
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Clean, and rooms were huge!
Stayed 1 night in May 2025

10/10 Excellent

Zachary Thomas Stoll

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over price

Way over priced for our stay 400.00 way ver priced for what was offer
Stayed 2 nights in May 2025

8/10 Good

Khyra

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located in the center of West Chester.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosangel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.
Stayed 2 nights in May 2025

6/10 Okay

Michele

Liked: Staff & service
It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .
Stayed 3 nights in Apr 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Apr 2025

8/10 Good

Effie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Xavia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kassidee

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025