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Hotel Indigo West Chester - Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Exterior
Free WiFi, bed sheets
Exterior
Point of interest
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi

Explore the area

Map
39 E.Gay Street., West Chester, PA, 19380
  • West Chester University of Pennsylvania
    ‪12 min walk‬
  • Chester County Hospital
    ‪3 min drive‬
  • QVC Studio Park
    ‪8 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Free WiFi, bed sheets

Suite, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Hotel Warner

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (886)
The price is NZ$467
for 1 room
includes taxes & fees
17 May - 18 May
Hotel Warner

About the area

West Chester

With a stay at Hotel Indigo West Chester - Downtown by IHG in West Chester, you'll be within a 5-minute walk of Chester County Historical Society and Pipers Way. .This hotel is 9.3 mi (15 km) from Longwood Gardens and 0.6 mi (1 km) from West Chester University of Pennsylvania.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.3 km
  • West Chester University of Pennsylvania - 12 min walk - 1.0 km
  • Chester County Hospital - 3 min drive - 1.7 km
  • QVC Studio Park - 8 min drive - 5.9 km
  • Longwood Gardens - 16 min drive - 15.1 km

Getting around

  • Exton Whitford Station - 9 min drive
  • Philadelphia Intl. Airport (PHL) - 46 min drive

Restaurants

  • ‪Barnaby's of America - ‬4 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬1 min walk
  • ‪Country Bagel Bakery - ‬3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel in West Chester
This West Chester hotel provides complimentary wireless Internet access.
Complimentary wireless internet access is available to keep you connected.
Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Liked: Staff & service
It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .
Stayed 3 nights in Apr 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Effie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Xavia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kassidee

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was not impressed. The staff acted like it was crazy to request more towels. I will not be back. The staff at the restaurant downstairs were even worse.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rayshell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay with minor bumps

I really like the location of this hotel. A couple of notes that if you do not like seafood then the smell from the restaurant will overwhelm you. As soon as you step in you can smell it. I was on the 5th floor and it was up there. The gym was equipped but the wipes were bone dry and after telling the front desk nothing was done to replace it. Rooms were clean but had to ask for more towels and coffee for a three day stay. Coffee in the lobby is really good. The front desk staff is also exceptional. The speak easy also was great but the floors outside of it were sticky and the bathroom downstairs was not taken care for in the mornings after when I was using the gym
Stayed 1 night in Mar 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Beautiful property- rooms very nice and clean. Parking easy in lot next door. Only issue was shower water barely ran lukewarm and was even cool for some of our family.
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Travelled with family
Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to get around town from, definitely worth the money!
Stayed 1 night in Mar 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025