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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property

Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Premium Studio, Non Smoking, Refrigerator & Microwave
Exterior
Exterior
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

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About the area

West Dundee

Located in West Dundee, Extended Stay America Suites Chicago Elgin West Dundee is within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.8 mi (6.1 km) from Grand Victoria Casino and 6.8 mi (11 km) from Algonquin Historic Village Hall.

What's nearby

  • Advocate Sherman Hospital - 4 min drive - 6.4 km
  • Sherman Hospital - 4 min drive - 6.4 km
  • Santa's Village - 6 min drive - 7.7 km
  • Hemmens Cultural Center - 6 min drive - 4.9 km
  • NOW Arena - 7 min drive - 9.6 km

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free parking, near Santa's Village
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Extended Stay America Suites Chicago Elgin West Dundee. A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 518 reviews
Rating 8 - Good. 83 out of 518 reviews
Rating 6 - Okay. 60 out of 518 reviews
Rating 4 - Poor. 62 out of 518 reviews
Rating 2 - Terrible. 144 out of 518 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Saida

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I said unsafe because there was rat poop on the sofa bed, Not clean at all starting from the stairs it was filthy. The staff was good
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

2/10 Terrible

jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel stinks

Be careful when go to that hotel they stole my $100 dollars deposit according to them I smoke inside the room. They disconnected the smoke detector, to be able to steal my money, besides the toilet had no water That hotel is rubbish 0 recommended
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs

I stayed in my room for about 2 hours. During that time, I saw a variety of bugs. In the closet, kitchen, bathroom, living room, and bed. I checked out and went to another motel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Felicitas

Stayed 1 night in Oct 2025

8/10 Good

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to have know about the deposit.
Stayed 2 nights in Oct 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Oct 2025

6/10 Okay

Javier

Liked: Staff & service
Carpet needs deep cleaning, the bathroom exhaust fan needs repair
Stayed 1 night in Oct 2025

6/10 Okay

Phyllis

Stayed 1 night in Oct 2025

8/10 Good

Victoria

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Cyndie

Stayed 2 nights in Oct 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby place. Everything falling apart due to lack of maintenance. I would never stay there again!
Stayed 6 nights in Oct 2025

6/10 Okay

Chris

Stayed 3 nights in Oct 2025

2/10 Terrible

Cindy

Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Whole building and room smelled a little funky, though. Didn’t help that they were remodeling 😅
Stayed 5 nights in Oct 2025

4/10 Poor

Courtney

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never again!! Had to kill a couple cockroaches and beetles. Toilet would randomly run then overflowed twice. Maintenance was unavailable so i had to shut water off and clean up with extra towels. Also had to leave groceries behind i had bought to cook, because oven never heated up and i could not take the food with me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arcides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Stayed 1 night in Sep 2025

8/10 Good

James L

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like garbage, fire smell from previous fire, loud, not clean, parking lot full of garbage, and overall unpleasant smells/ appearance
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ESA is a good price, but there always seems to be some catches. In thus case I was on the 3rd floor with a broken elevator. In the room I could get the AC thermostat to work and the front desk couldn't tell me, and there would be no one who could help until 9 o'clock the next morning. After 15 minutes or so I figured it out. But if just need a decent bed and a shower, the price is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Sep 2025