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Best Western Plus Elgin - Chicago

3.0 star property

Photo gallery for Best Western Plus Elgin - Chicago

Fireplace
Exterior
Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)
Fireplace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View map
2175 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About the area

West Dundee

Located in West Dundee, Best Western Plus Elgin - Chicago is in the suburbs, within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.7 mi (6 km) from Grand Victoria Casino and 6.8 mi (11 km) from Algonquin Historic Village Hall.

What's nearby

  • Hemmens Cultural Center - 6 min drive - 5.2 km
  • Santa's Village - 6 min drive - 8.1 km
  • Grand Victoria Casino - 7 min drive - 6.3 km
  • NOW Arena - 7 min drive - 9.9 km
  • Arboretum of South Barrington - 8 min drive - 12.7 km

Getting around

  • Elgin National Street Station - 8 min drive
  • Chicago, IL (DPA-Dupage) - 36 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • Dunkin'
  • ‪The Milk Pail - ‬5 min drive
  • ‪Taqueria El Tio Ramos - ‬3 min drive

About this property

Best Western Plus Elgin - Chicago

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Reviews

Best Western Plus Elgin - Chicago Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1012 reviews
Rating 8 - Good. 200 out of 1012 reviews
Rating 6 - Okay. 110 out of 1012 reviews
Rating 4 - Poor. 62 out of 1012 reviews
Rating 2 - Terrible. 75 out of 1012 reviews

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was getting remodeled. The rooms were beautiful done. There was an issue with the TVs and getting them to work. Most likely due to the remodeling. The cleaning of the room was never specified to us when we checked in. First we were told it was on request. So I requested housekeeping the next day. Then we were told by the same person it was ever other day. In the 5 night stay we never got any housekeeping. They did give you extra towels at the front desk whenever we ask for them.
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Marijo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Joy

Didn’t have room we paid for. Made us pay for additional room to have a place for all of our guests to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean place to stay, going to stay more times for sure
Stayed 2 nights in May 2025

8/10 Good

Michaela

Stayed 3 nights in May 2025

2/10 Terrible

Larissa

Stayed 1 night in May 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness
A work in progress. The staff was helpful and courteous. Breakfast was good with very nice and helpful workers. The door to the room was misaligned so there was an increasing gap which by the bottom of the door was 1/2 inch. The door locked properly
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful personable. As a handicap , i wasnt ignord
Stayed 2 nights in May 2025

6/10 Okay

Marcela

Travelled with family
Disliked: Amenities
Renovations are taking place. The first room we were assigned had a big tv box. It appeared a tv was replaced and box was left behind. We were moved to another room that had no drapes. That was not going to work out as it felt like we were in a fishbowl. The AC unit was not the best in the third room but we were tired of moving. On checkout day they came to our door asking if we could move our car. I believe they were asking everyone parked in the front to move. This was just too much going on. The hotel really needed to be closed during renovations. It’s going to look nice after the renovations but would not recommend during renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Freddy, Wood dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough with ingoing remodel/rebrand

The stay was good but they were still in the process of transitioning to BW. The rooms were nicely remodeled but were still missing items like curtains, so there was nothing to block the view from the outside or keep the sun out in the mornings. The breakfast area was undone and no breakfast was available even though it was advertised. The staff was very friendly and the riims and properrty were kept clean. I would stay again but I'll be making sure everything is completed and available.
Stayed 3 nights in Apr 2025

8/10 Good

Steve, Bushnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and making improvements
Stayed 1 night in May 2025

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ian

Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Did not get the room I paid for. The manager offered to change our rooms and then never did. Plus the included breakfast was not included, the hotel was under construction and there were open hazards, nails, screws and razor blades left out everywhere, the pool was out of service for half our stay, disruptive neighbors, no back entrance access and parts of the outside veranda are blocked off and rude, unhelpful staff. This was below subpar service for a 3 star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Kennedy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel and friendly staff!
Stayed 1 night in May 2025

10/10 Excellent

Jonny

Stayed 1 night in Apr 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it’s in walking distance from the gas station along with it being in a safe area.
Stayed 1 night in Apr 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere is good, nice courtyard. Don't like the new renovation color scheme
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Amenities, property conditions & facilities
The property is very good. Currently the building is being renovated so soon it will be even better
Stayed 1 night in Apr 2025

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient to our venue. Clean and beds are comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities
Very clean considering under renovation. Beds are very comfortable. Just missing one thing pastries for the coffee.