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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Exterior
Terrace/patio
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

View map
3 Executive Blvd, Suffern, NY, 10901
  • Place, Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Place, Rockland Community College
    ‪5 min drive‬
  • Place, Ramapo College of New Jersey
    ‪6 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Suffern

Located in Suffern, Crowne Plaza Suffern - Mahwah by IHG is in the suburbs, a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey. .This hotel is 8.7 mi (14 km) from Campgaw Mountain Ski Area and 9.7 mi (15.7 km) from Palisades Center.

What's nearby

  • Lower Hudson Valley Challenger Learning Center - 11 min walk - 1.0 km
  • Good Samaritan Hospital - Suffern - 3 min drive - 2.5 km
  • Rockland Community College - 5 min drive - 3.2 km
  • Ramapo College of New Jersey - 6 min drive - 8.5 km
  • Campgaw Mountain Ski Area - 11 min drive - 13.4 km

Getting around

  • Mahwah Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Dunkin' - ‬9 min walk

About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 229 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Flagstone Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Suffern? This hotel has 25000 square feet (2323 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Reviews

Crowne Plaza Suffern - Mahwah by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

6/10 Okay

Mary Beth, Plainfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful, clean and comfortable. However, we needed advice on getting to NYC and they had zero. Told us to take the train but it would have been one hour in and then three other transit systems to get to where we needed to be. Front staff was kind of rude, too. It was clean and kept up. Breakfast buffet was okay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janet

Stayed 1 night in May 2025

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and many options for the breakfast menu. Great quality of the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

jolene

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Great check in…very helpful and did a quick check in so we could grab a bite before the restaurant closed.
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Stayed 2 nights in Jul 2025

10/10 Excellent

Joe R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love walking around the property. They take care of the room. Very nice room. I loved the room was so nice and comfortable. I recommend my friends to come at your hotel at any given time very excited.
Stayed 2 nights in Jul 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Allowed to check in early. Restaurant on premises, had some kind of Cajun shrimp gnocchi. Delicious. Fitness room was perfect. Coffee was, well, hotel coffee (terrible, but what do you expect?). I would certainly come again.
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.. great ambiance .. good staff .. Would definitely recommend
Stayed 1 night in Jul 2025

10/10 Excellent

David Flynn, Port Orford

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly clean property, well maintained and staffed with friendly and helpful people.
Stayed 4 nights in Jul 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Went above and beyond. It’s a solid spot to stay when just passing through. Couple of Critiques - main area like the waterfall wall, the foliage, and hanging lights in the atrium need to be dusted, rather badly - the hotel is kinda away from stuff. Which can be good or bad, it’s good for events like a wedding party or bar Mitzvah, but good luck with food or anything else around as I was just about exploring the area which made me go out for hours just to get to something - biggest complaint, the wait staff was super nice and the vibe was nice but the breakfast buffet is way too expensive for what’s offered. It’s the same stuff that would be at any other hotel and should be 8-10 bucks MAXIMUM. 22 dollars with tax is way too much for prepared eggs, soggy bacon and the usual fare from a FREE hotel breakfast. I did enjoy my time and would stay again, but I’d def never get the food again. Not for the price or quality. Staff was absolutely amazing and zero issues Beyond the nitpicking.
Stayed 1 night in Jul 2025

10/10 Excellent

JUNGYEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from start to finish. The woman who checked us in was extremely nice and informative. The women who waited on us for breakfast was so friendly and provided amazing service. Might be the best hotel I’ve ever stayed at.
Stayed 1 night in Jul 2025

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I had problems with two items: 1) I was given a handicap room, never requested one and wasnt informed it was handicapped. 2) Noise, room was near elevator and exit door...noisy
Stayed 2 nights in Jul 2025

8/10 Good

Lori, Rustburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jean David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfy, beautifull spot i like the bedroom i like everything. It was my first time but it's already my favorite place to stay
Stayed 1 night in Jul 2025

6/10 Okay

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Front desk staff seemed annoyed except when checking out this morning Bartender was great Housekeepers great Your desk staff could use some intervention
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Minerva

Liked: Amenities
Very nice stay
Stayed 1 night in Jul 2025

8/10 Good

Maynard

Liked: Property conditions & facilities
Very comfortable accommodations
Stayed 1 night in Jul 2025

10/10 Excellent

Hayford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow the rooms was so amazing and clean. I really wanted to stay extra night but did not have rooms available.
Stayed 1 night in Jul 2025

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay
Stayed 2 nights in Jul 2025

6/10 Okay

Gregory

My stay met expectations. The level or service was not above or below what I expected. I was surprised in learning that I was not awarded any reward points since I booked via a 3rd party vendor. Since I booked an IHG property because of my rewards status, I may book a Hilton or Marriott property in the future if using a 3rd party to book my stays.
Stayed 1 night in Jul 2025