Embassy Suites by Hilton Kansas City International Airport Reviews
Reviews
8.2
Very good
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Bed was old and worn out needs new. Also could use a little updating. Other than that, staff was great, breakfast was awesome!
Martin
Stayed 1 night in May 2025
4/10 Poor
Winston
4 May 2025
Winston
Stayed 3 nights in Apr 2025
4/10 Poor
Winston
Travelled with partner
4 May 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Property was nice and staff were friendly, but some were overfriendly with my wife who checked in before me. Multiple times a staff member named Felix would approach and either greet her or wave from a distance. Another instance we lounged at the bar together, and he approached and offered hilton bonus points meanwhile solo male patrons were left alone around us. The room was relatively clean but there was a wet spot of something when first checked in, and the mirrors had streaks from a quick rundown. Do not recommend this place at all.
The all you could eat breakfast buffet was great, however for as much as the room itself cost, I expected so much more from a “Hilton”! Also charging a $15.00 “Parking” fee for A parking lot that is not even gated or patrolled by security is beyond ridiculous! And the suit room was two double beds, which were beyond hard. I paid less to stay in a Holiday inn express and am so far way happier! Pretty sad!