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Le Châtelain

5.0 star property

Photo gallery for Le Châtelain

Garden
Reception
Reception
Reception
Panoramic Suite, Terrace (Ambassador)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
17 Rue du Chatelain, Brussels, 1000
  • Place, Avenue Louise
    ‪1 min walk‬
  • Place, Place du Grand Sablon
    ‪3 min drive‬
  • Place, European Union Parliament Building
    ‪4 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Terrace (Ambassador)

Panoramic Suite, Terrace (Ambassador) | City view

Panoramic Suite, Terrace (Ambassador)

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Deluxe)

Executive Room (Deluxe)

Executive Room (Deluxe)

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Premium)

Superior Room (Premium)

Superior Room (Premium)

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Brussels

With a stay at Le Châtelain, you'll be centrally located in Brussels, a 1-minute drive from Avenue Louise and 6 minutes from European Union Parliament Building. .This family-friendly hotel is 1.9 mi (3.1 km) from La Grand Place and 3.6 mi (5.8 km) from Tour & Taxis.

What's nearby

  • Avenue Louise - 1 min walk - 0.1 km
  • Flagey - 9 min walk - 0.8 km
  • Horta Museum - 9 min walk - 0.8 km
  • Place du Grand Sablon - 3 min drive - 1.9 km
  • European Union Parliament Building - 4 min drive - 1.7 km

Getting around

  • Bailli Tram Stop - 2 min walk
  • Mouterij/Germoir Station - 19 min walk
  • Brussels Airport (BRU) - 23 min drive

Restaurants

  • ‪BBP Bailli - ‬2 min walk
  • ‪Belga & Co - ‬2 min walk
  • ‪Bintje - ‬3 min walk
  • ‪Umamido Bailli - ‬2 min walk
  • ‪Roru - ‬2 min walk

About this property

Le Châtelain

Le Châtelain offers 107 accommodations with espresso makers and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy French cuisine at La Maison du Chatelain, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
La Maison du Chatelain - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bartist Cafe - This restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Valet parking on site (EUR 45 per night)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 14 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bartist Cafe
  • La Maison du Chatelain

Things to do

  • Gym
  • Piano

Family friendly

  • In-room babysitting
  • In-room cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5,382 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 45 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Châtelain Brussels
Châtelain Hotel
Châtelain Hotel Brussels
Le Châtelain Hotel
Le Châtelain Brussels
Le Châtelain Hotel Brussels

Le Châtelain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 977 reviews
Rating 8 - Good. 276 out of 977 reviews
Rating 6 - Okay. 58 out of 977 reviews
Rating 4 - Poor. 18 out of 977 reviews
Rating 2 - Terrible. 25 out of 977 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Ata

Liked: Cleanliness, staff & service, amenities
Clean room and nice ataff
Stayed 2 nights in Dec 2025

10/10 Excellent

Radu Constantin

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, super clean, great breakfast. Got a free room upgrade too. Great location. Only minus , no USB port anywhere in the room. Still a great place.
Stayed 3 nights in Dec 2025

8/10 Good

Renee Rose

Travelled with partner
Liked: Cleanliness
Great Location & Helpful Staff, But Needs Some Fixes Le Chatelain is in a quiet area, just 16 minutes from the airport, near trams, restaurants, and Avenue Louise for luxury shopping (1-minute walk). We stayed in the Executive Suite (Room 515), which felt smaller than expected. The view was nice, and the staff were very helpful. The hotel restaurant is lovely. What could improve: Bedside sockets didn’t work (extension cord provided).
 Poor bathroom ventilation and slight odour on arrival.
 Housekeeping entered without knocking; double-lock recommended.
 Towels sometimes insufficient; slippers and bathrobes only on request.
 Overall, a pleasant stay with great location and service, but some details need attention.
Stayed 6 nights in Dec 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room plenty of space for storage. Staff on front desk very helpful and friendly. This is our go to hotel on our frequent trips to Brussels
Stayed 5 nights in Dec 2025

10/10 Excellent

Rabjot

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms were nice and clean!!
Stayed 1 night in Dec 2025

10/10 Excellent

Doreen

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful, they went out of their way to help my sister and I with our train tickets and printing them out . Breakfast was wonderful and we had a glass of wine every night.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael John, Brussels

Business traveller
Liked: Cleanliness, property conditions & facilities
Fire could have been lit in the bar considering how cold it was, prices of breakfast and other meals were so exhorbitant I ate elsewhere, especially after the room service card I put outside my door for breakfast was not even collected by staff.
Stayed 2 nights in Nov 2025

2/10 Terrible

Allison

Stayed 1 night in Nov 2025

4/10 Poor

sai prasad

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Juuli

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were very helpful and accommodating, shower was great, the room had everything I needed and if I needed anything else in the coffee station or bathroom, they would bring it. The neighborhood is great and has lots of nice restaurants and cafes nearby!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful, great location close to tram and local shops, with the centre of Brussels also within walking distance
Stayed 2 nights in Oct 2025

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness
I had a nice stay at Le Châtelain overall. The hotel is clean and comfortable, and the staff were generally friendly. The room was fine, but quite dated. It was more like a 4 star standard than a 5 star. Location wise, it’s a little away from the main areas, but still decent if you don’t mind a short trip to get around Brussels. Nothing major to complain about, but also nothing that really stood out as amazing. A nice place to stay, just don’t expect full luxury.
Stayed 2 nights in Oct 2025

8/10 Good

HOOMAN

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet was small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 2 nights in Oct 2025

6/10 Okay

De

Disliked: Cleanliness
Disappointing. Room had not been cleaned I had to remove hairs from toilet seat and rinse bath before taking a shower on arrival after a 10 hour journey. Coffee maker was not clean, bed-side tables were dirty as was phone/tv remote. Bathroom basin plug was broken and got stuck in the plug hole so could not use the basin! Room generally tired and dated. Aircon was set at 24c so room was way too warm for me and could only be reduced to 20c and very noisy. Complained on first evening, was assured everything would be thoroughly cleaned and addressed the next day. I reminded the staff at reception the next morning at 7.30am and on returning to the hotel after a twelve hour day out I went to the room and nothing had been rectified. The bed had been made and a basic clean but that was it. I then complained for the third time and they moved me to an upgraded room which was much better but still the phone and remote were not clean. On the second night they brought me a free glass of wine after my complaints. The staff were polite when I complained to them but it should not take to do so 3 times to get something done-no communication between staff. It was as though the room I was given was a room used by staff and not generally used for guests. It was at the end of the corridor next to the exit stairs. On my last day after check out I intended to stay in their ‘garden’ before leaving only to be told it was closed as there was a meeting taking place. This hotel is not 5 star.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Lots of good options nearby.
Stayed 5 nights in Oct 2025

10/10 Excellent

Wynter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Soheila

Stayed 4 nights in Sep 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast with attentive service. The room was exactly as needed, very clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Grâce, Quincy

Stayed 1 night in Oct 2025

10/10 Excellent

Samiat

Travelled with family
Liked: Amenities
Friendliness of the staff
Stayed 2 nights in Oct 2025

10/10 Excellent

aw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffs are excellent and super helpful. We almost got ripped off by a taxi driver, thankful that they had our backs
Stayed 4 nights in Oct 2025