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Ace Cascade

2.0 star property

Photo gallery for Ace Cascade

Exterior
Premium Studio, 1 Queen Bed, Kitchenette, Mountain View | In-room dining
Exterior
View from property
Premium Apartment | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
4315 Northlands Blvd, Whistler, Canada, Whistler, BC, V8E 1C1
  • Place, Whistler Village Stroll
    ‪3 min walk‬
  • Place, Whistler Village Gondola
    ‪6 min walk‬
  • Place, Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Airport, Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, 1 Queen Bed, Kitchenette, Mountain View

Premium Studio, 1 Queen Bed, Kitchenette, Mountain View

Premium Studio, 1 Queen Bed, Kitchenette, Mountain View

8.6 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed, Kitchenette, Garden View

Deluxe Studio, 1 Queen Bed, Kitchenette, Garden View

Deluxe Studio, 1 Queen Bed, Kitchenette, Garden View

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Premium Apartment

Premium Apartment

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Aerial view
Pinnacle Hotel Whistler Village
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The price is NZ$176
includes taxes & fees
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Pinnacle Hotel Whistler Village

About the area

Whistler

With a stay at Ace Cascade in Whistler (Whistler Village), you'll be a 3-minute drive from Whistler Blackcomb Ski Resort and 5 minutes from Scandinave Spa Whistler. .This hotel is 0.1 mi (0.1 km) from Gateway Loop and 0.1 mi (0.1 km) from Whistler Museum.

What's nearby

  • Whistler Village Stroll - 3 min walk - 0.3 km
  • Whistler Visitor Centre - 3 min walk - 0.3 km
  • Whistler Village Gondola - 6 min walk - 0.6 km
  • Whistler Mountain Bike Park - 8 min walk - 0.7 km
  • Whistler Blackcomb Ski Resort - 10 min walk - 0.9 km

Getting around

  • Whistler Station - 6 min drive
  • Whistler, BC (YWS-Green Lake Seaplane Base) - 5 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪El Furniture Warehouse - ‬3 min walk
  • ‪COWS Whistler - ‬4 min walk
  • ‪Avalanche Pizza - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Ace Cascade

Ace Cascade offers 8 air-conditioned accommodations with coffee/tea makers and designer toiletries. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 25-inch plasma televisions come with cable channels.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. 25-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and irons/ironing boards.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (CAD 26 per day)
  • Limited on-site self parking

Things to do

  • 2 hot tubs
  • Outdoor pool
  • Sauna
  • Ski storage

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • Lift (127 centimetre wide door)

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 PM

Ace Cascade Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 171 reviews
Rating 8 - Good. 55 out of 171 reviews
Rating 6 - Okay. 22 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 9 out of 171 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debangsha

Excellent
Stayed 3 nights in Nov 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
The pool didn't feel warm enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walkable to everything. Room was clean and was very quiet. Definitely will stay there again. Staff were very friendly.
Stayed 4 nights in Oct 2025

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, amenities
Looking a little tired n places, basically ok but at the lower end of the places we stayed Canada. Loud music from the room next door was greeted with indifference by the front desk, who did nothing at first and after follow up were half hearted in efforts to stop the excessive noise.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the villages and ski lifts
Stayed 2 nights in Oct 2025

6/10 Okay

Gaik

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Service desk terrible didnt know whatfloor washing machines on or how much and didn't even have change for themother wise great and convenient
Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mountain view
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
when it was almost half the price of comparable locations and amenities I wondered what the catch would be, but really there was none. good sized rooms with lots of storage and a kitchenette. super walkable to the village and easy parking. will definitely look to this hotel first when travelling to Whistler in the future.
view from our room on the 6th floor
Stayed 2 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable. Very convenient for exploring the area. Highly recommend this hotel!
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Amenities
Parking using an app which I didn’t have was frustrating & not easy. Would rather have it added to My account. Also bathrooms should have safety Beth mays or bars in tub areas otherwise nice pace & staff. Thx
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our clean and comfortable suite. Staff were wonderful, price was good. Enjoyed the surrounding area/neighbourhood
Stayed 1 night in Sep 2025

10/10 Excellent

Viktoria

Stayed 1 night in Aug 2025

10/10 Excellent

Edu, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

John

Positive: Great Pool.Great location. Great Staff. Negative: TV did not work properly. No stove, oven, only burner plate which only worked on low heat.
Stayed 2 nights in Aug 2025

4/10 Poor

Braam Abram

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kayley

Liked: Cleanliness
Amazing location and property
Stayed 3 nights in Aug 2025

8/10 Good

Jeffery

Stayed 2 nights in Aug 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Quite dated and a model of no service on site, did not get room cleaning, no one at help desk and nowhere to call to get help when needed (didn't get coffee refills, etc)
Stayed 2 nights in Aug 2025

8/10 Good

Malina, Timisoara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was very comfortable and the room had a washed and dryer which was extremely convenient. The place is a little old but very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Raielle, Quesnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cascade! Quiet and clean but extremely close to all the action!
Stayed 3 nights in Aug 2025

6/10 Okay

Kerry

Liked: Staff & service, property conditions & facilities
The bed was broken. It was great to have two hot tubs. The parking was a reasonable rate.
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sucked & dirty underneath
Stayed 1 night in Aug 2025

10/10 Excellent

Thet Naung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best
Stayed 2 nights in Jul 2025