6/10 Okay
melissa L.
15 Sept 2025
My review may be totally different than another guest. The communication was poor resulting in a situation that made us look bad when the request of the family pet was overlooked once sending the dates of booking thinking after the conversation the fee was added to final payment due but on our part assuming the fee was added like other places we stay through the year and here before. This resulted in having to send a screenshot of the conversation through the Vrbo inbox to prove "family pet welcomed with a fee" with no acknowledgement of the overlook. The Air conditioner stopped working one morning and we were told we could drive to the store to get fans and close the curtains. This also happened when we stayed there yrs ago. The gentleman that came out the next day apparently was out a month prior for the same reason. The hard wired smoke alarm went off our last night from 9:30 pm to 4 am. No batteries in the house and no answer to email and text until hrs later I googled what to do to stop a hard wired alarm! This was our last night so maybe lifting the sheet brought from home for the dog caused hair after cleaning the night prior. With no sleep we were in a hurry and time was approaching. What we were accused of is why I am writing a review. I never sent a text about the dirty dishes in the cabinet, dust, sand,toys and a few cards under the sofa when we had to retrieve something. Or that there was no propane for the grill and that was dirty. Maybe a different crew.
melissa L.
Stayed 7 nights in Aug 2025