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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Lobby
Terrace/patio
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

Explore the area

View map
301 N Water St, Wilmington, NC, 28401
  • Riverwalk
    ‪1 min walk‬
  • Wilmington Convention Center
    ‪6 min walk‬
  • Battleship North Carolina
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(10 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(55 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area

Suite, 1 Bedroom (Bridal)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(36 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(57 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(55 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Wilmington

A stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton places you in the heart of Wilmington, within a 5-minute walk of Cape Fear Community College and Wilmington Convention Center. .This hotel is 0.1 mi (0.2 km) from Riverwalk and 0.3 mi (0.5 km) from Cape Fear River.

What's nearby

  • Riverwalk - 1 min walk - 0.0 km
  • Cape Fear Community College - 3 min walk - 0.3 km
  • Wilmington Convention Center - 6 min walk - 0.5 km
  • Live Oak Bank Pavilion - 16 min walk - 1.4 km
  • University of North Carolina at Wilmington - 9 min drive - 7.4 km

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Cape Fear Wine And Beer - ‬4 min walk
  • ‪Copper Penny - ‬4 min walk
  • ‪I Love NY Pizza - ‬5 min walk
  • ‪Mellow Mushroom Wilmington - Downtown - ‬3 min walk
  • ‪Beer Barrio - ‬5 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with airport shuttle service and a 24-hour fitness center
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 272 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at Board & Barrel, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Wilmington? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 15 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 671 out of 1298 reviews
Rating 8 - Good. 282 out of 1298 reviews
Rating 6 - Okay. 183 out of 1298 reviews
Rating 4 - Poor. 91 out of 1298 reviews
Rating 2 - Terrible. 71 out of 1298 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

catherine

Travelled with group
Room not cleaned daily. Not enough towels. No refrigerator. Double bed small for 4 adults
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was able to check in early and get my luggage in the room so we could go out and explore the riverfront walkway
Stayed 1 night in Jun 2025

6/10 Okay

Sierra

Travelled with family
Disliked: Cleanliness
I love where the property was located, I do feel like the hotel needs some updating. The rooms were outdated and they didn’t have refrigerators. The hallway on my floor smelt stale and the carpet was dirty.
Stayed 3 nights in May 2025

2/10 Terrible

andrea

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The Staff was rude. Tyler the front desk Manager was rude and not accommodating. When asked to speak with someone else he responded as if he was the only option. The rooms where hot and humid. The hot water did not get hot. I will NEVER stay here again!
Stayed 4 nights in May 2025

8/10 Good

Jessica

Liked: Staff & service, room comfort

Okay hotel, not worth the price

One of the nicer hotels in the area, however, you can just tell they took a lot of short cuts with it. I'm not sure if it was just our room, but everything was just .. off. The flooring didn't quite reach the walls, everything was dinged, the handles on everything were crooked, the shower door didn't slide close, our sink took several minutes to drain, our door didn't shut without being pulled hard or slammed shut, and there was construction on our side of the building. Additionally, we found it weird that they didn't have a mini fridge in the room. For the price we paid, the hotel wasn't put together. They do provide bottled water, which is a nice touch - but didn't make up for the poor condition of the room. That being said, its a decent location and most restaurant/bars are within a mile walk, which was nice. If you're interested in using the airport shuttle, you need to call the front desk to have them pick you up. However, it is difficult to get a hold of the front desk. Most of the staff are friendly and it was a good location. However, it didn't justify the $250 - $400 per night cost. For hotel conditions and inconveniences, I would be willing to pay $150 - $200 max per night.
Stayed 4 nights in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

4/10 Poor

Carleigh

Travelled with partner
We came back to our room and the AC was broken so the room was so hot. When we told the staff they explained they were booked. They called the service repair person on speaker phone who refused to fix the ac. They ended up giving us a different room but we had to fight for it. This was our wedding night
Stayed 1 night in May 2025

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very good and responsive
Stayed 3 nights in May 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesone experience.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quaint with a lot of character. Great staff
Stayed 1 night in May 2025

8/10 Good

MICHELE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, the hotel itself, and the cleanliness. However I wasnt happy about not having a refrigerator in my room. That is normally standard.
Stayed 3 nights in May 2025

10/10 Excellent

Keasha

Stayed 2 nights in May 2025

6/10 Okay

Melissa

Travelled with partner
Given that it was a holiday weekend - Memorial Day - I'm sure this affects my review. The location was fantastic. Enjoyed the live music at the pool. Biggest complaints: Noisy guests in the middle of the night (1 a.m. - 3:30 a.m.) in the hallway kept us from getting a good night's sleep. The check-in was not timely and the staff was inattentive. The room was mostly clean but there was a blood stain on the comforter which I didn't notice in time to say anything.
Stayed 1 night in May 2025

10/10 Excellent

Geoffrey Scott, Aberdeen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location near the river, great views, adjacent to River Walk. Very nice spot!
Stayed 1 night in May 2025

8/10 Good

Hattie

Liked: Staff & service
Pool was disgusting but the hotel and staff were great
Stayed 1 night in May 2025

8/10 Good

Amisha

Liked: Cleanliness, staff & service, property conditions & facilities
First time and won’t be our last! Thank you!
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Management needs to attend to details

This hotel has a lot going for it: great, waterfront location, helpful staff, good on-site restaurants. Sadly, maintenance seems to be slipping thru the cracks. We stayed 3 nights and 3 times maintenance had to come get our AC working again - definitely a must have in hot, humid Wilmington. Sadly, that wadb't our only maintenance issue. The vaniyy light was not working in the bathroom so had to be replaced. The safe didn't work - it looked like someone took it apart and didn't put it back together again. Maintenance replaced it with a new safe. Finally, the perphole in the door didn't work because the whole lens was missing from the front of the door. That still wasn't fuxed when we checked out. The hotel did promptly send capable maintenance staff to address the issues once we reported them. They also comped our parking ($66) and added Hilton Honors points to our account. Otherwise, we had a great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway Spring Weekend

Our updated 6th floor riverview room was relaxing. I wish there had been a small refrigerator to handle leftovers, fruit, and medicine. Our 3day parking pass was a blessing, since parking downtown is difficult. This hotel is central to the Riverwalk experience. The pool area was clean and relaxing with live music. We enjoyed our stay and would recommend this hotel...just be prepared to add many dollars to your credit card.
The USS NC Battleship taken from our clean window
Rental sailboat in front of hotel
Sunset over the bridge
Sunset behind the battleship
Stayed 3 nights in May 2025

6/10 Okay

Jason

Stayed 2 nights in May 2025

4/10 Poor

Gabriel W.

Liked: Property conditions & facilities
Disliked: Cleanliness
This hotel is right on the Riverwalk with excellent views of the Cape Fear River however there is no substitute for a clean room and my recent experience was hair on the bathroom floor and rusted shower fixtures!
Stayed 3 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Dominique

Stayed 4 nights in Apr 2025

10/10 Excellent

Shey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel just what we were looking for for two nights.
Stayed 2 nights in May 2025