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Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
839 Medical Center Drive, Wilmington, NC, 28401
  • Battleship North Carolina
    ‪7 min drive‬
  • Wilmington Convention Center
    ‪8 min drive‬
  • University of North Carolina at Wilmington
    ‪9 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

7.6 out of 10
Good
(16 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Wilmington

Located in Wilmington, Holiday Inn Express & Suites Wilmington West - Medical Park by IHG is within a 10-minute drive of Cape Fear Community College and Battleship North Carolina. .This hotel is 3.9 mi (6.3 km) from Wilmington Convention Center and 5.1 mi (8.2 km) from University of North Carolina at Wilmington.

What's nearby

  • Greenfield Lake Amphitheater - 3 min drive - 2.6 km
  • Battleship North Carolina - 7 min drive - 6.5 km
  • Wilmington Convention Center - 8 min drive - 7.1 km
  • University of North Carolina at Wilmington - 9 min drive - 8.5 km
  • Jungle Rapids Family Fun Park - 9 min drive - 8.3 km

Getting around

  • Wilmington Intl. Airport (ILM) - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Winnies Tavern - ‬3 min drive
  • ‪Taqueria Los Portales #3 - ‬2 min drive

About this property

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG

Hotel with free breakfast, in the vicinity of Cape Fear Community College
Holiday Inn Express & Suites Wilmington West - Medical Park by IHG offers 109 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 109 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a communal living room.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Wilmington? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park by IHG
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Inn Express Wilmington West Medical Park Hotel
Holiday Inn Express Medical Park Hotel
Holiday Inn Express Wilmington West Medical Park
Holiday Inn Express Suites Wilmington West Medical Park
Holiday Inn Express Medical Park
Holiday Express Medical Park

Holiday Inn Express & Suites Wilmington West - Medical Park by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 2 nights in Mar 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new property, comfortable rooms. Bathroom could use better cleaning, best breakfast Coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

manish

Stayed 1 night in Mar 2025

2/10 Terrible

Kierra

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Would never stay here again

Pool was not kept up to date and caused multiple eye conditions (blood shot eyes and blisters around eyes) due to no chlorine and to much acid for ph.
Stayed 1 night in Mar 2025

10/10 Excellent

keith

Stayed 2 nights in Mar 2025

2/10 Terrible

Giana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
pool was green and the chlorine burned my eyes as soon as i walked in pool room. It was very cold and irritated my skin when i went to feel it. There was not a good breakfast selection. Not a good area around the hotel. Rooms were clean though.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Almost zero water pressure for hot water. AC/heater wouldn’t turn on.
Stayed 1 night in Mar 2025

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mold sold separately!

We drove down to Wilmington to view some venues for our upcoming Wedding, at check in we were greeted with a smile and the process was quick. We went into the room to check the condition before we headed back out. The next morning as I am standing in the shower and look up at the wall, there it was. Not just a little bit, but a large area covered in mold that appears to have been there for a while. During check out I wanted to talk to the front desk about the unwanted visitors and was dismissed with a quick “I will have housekeeping take care of it” have a great day.
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

My check in and room were great. Everything was clean and service was very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Mar 2025

8/10 Good

Melany

Stayed 1 night in Mar 2025

10/10 Excellent

Cathi-jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were several minor things broken in the bathroom but the staff was friendly and breakfast was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how respectful and caring the lady at the front desk was.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in on 5 we were in a wreck lived three hours away . Needed a place to stay.lady at front desk around 3 Was amazing. The hovering lady helped us so much. The lady that was there after 11 pm was horrible. My boys just went down to ask a question she was so mean. Other than that the the rest was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady the greeted me was above and beyond polite. She took her time. She didn't make me feel rushed. She was conscious of me feeling comfortable. A job well done. They need to give her a raise❗😁
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, clean rooms

This was my second stay at this hotel. Check-in was seamless, the rooms were clean, and the staff was friendly. I plan on making this hotel my go-to hotel whenever I'm in Wilmington.
Stayed 1 night in Feb 2025

10/10 Excellent

Demarcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a, good stay and friendly staff during check-in and check-out
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Stayed 1 night in Dec 2024

6/10 Okay

Rozlyn, Millsboro

Travelled with family
This property was close to restaurants. I didn’t like the musty odor in my room and the toilet ran all night even after we called for service.
Stayed 4 nights in Feb 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Quatrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place and the staff was so kind
Stayed 1 night in Feb 2025