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SureStay Plus by Best Western Windsor

2.5 star property

Photo gallery for SureStay Plus by Best Western Windsor

Relax in a stylish room with a large bed, desk, and flat-screen TV.
Enjoy a functional dining area with a flat-screen TV and modern appliances.
Stylish hallway with carpeted floor and doors on either side.
Spacious room with a large open area, bench, and sliding glass door leading to an adjacent space.
Relax in a stylish space with a flat-screen TV, comfortable sofa, and glass coffee table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪2 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Relax in a stylish room with a large bed, bathtub, and modern amenities.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Relax in a spacious room with a large bed, flat-screen TV, and desk area.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Relax in a cozy space with a neatly made bed, desk for work, and soft lighting from a bedside lamp.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Windsor

Located in Windsor (Remington Park), SureStay Plus by Best Western Windsor is within a 5-minute drive of Devonshire Mall and Detroit Windsor Tunnel. .This hotel is 2.9 mi (4.7 km) from Caesars Casino and 3.1 mi (5 km) from University of Windsor.

What's nearby

  • Devonshire Mall - 2 min drive - 2.5 km
  • Detroit Windsor Tunnel - 5 min drive - 4.3 km
  • Caesars Casino - 5 min drive - 4.6 km
  • Adventure Bay Family Water Park - 6 min drive - 5.0 km
  • University of Windsor - 7 min drive - 5.7 km

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Windsor? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1140 reviews
Rating 8 - Good. 357 out of 1140 reviews
Rating 6 - Okay. 202 out of 1140 reviews
Rating 4 - Poor. 100 out of 1140 reviews
Rating 2 - Terrible. 86 out of 1140 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ebrahim

Stayed 1 night in May 2025

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
In-room coffee was awful, room was not thoroughly cleaned, continental breakfast was disappointing. Lower rate than most hotels, but also lower quality.
Stayed 1 night in May 2025

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great breakfast variety
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
First time to Canada, sure stay was a great option for location and price!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, room comfort
My go to when I come to Windsor. Clean and simple. Nice staff.
Stayed 2 nights in Apr 2025

8/10 Good

Mahboobeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Scott

Travelled with partner
It was an older place but with updates. Tub didn’t drain well. Air didn’t really work well. There was a strange damp wet smell
Stayed 2 nights in Apr 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

From check in to check out it was an awesome experience. The hotel is renovated providing all the amenities you expect from big name hotels at a fraction of the cost. Super clean staff was very pleasant. Highly recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Disliked: Room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Dragana

Travelled with partner, Travelled with group
No towels, one towel per room, homeless person sleeping in hallway, disinformation, not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexsandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, the room is super clean, super nice, ev

Excellent, the room is super clean, super nice, everything is very new, everything is very, very good.
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom facilities had a terrible odour. We could not have a shower due to it. In the room you could hear loud conversations in the hall and the next room you could hear snoring through the wall.
Stayed 1 night in Apr 2025

10/10 Excellent

Raksmey

Stayed 1 night in Apr 2025

6/10 Okay

melanie

Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Renard, DETROIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel I would definitely come back
Stayed 1 night in Feb 2025

4/10 Poor

Patrick L.

Disliked: Cleanliness, staff & service, property conditions & facilities
Its was a good price but the place was noisy and I didn't sleep well.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and simple and staff was very polite and helpful! Lobby was very clean and rooms were nicely updated
Stayed 1 night in Apr 2025

6/10 Okay

Trish

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was great, but the parking lot was full of garbage, one of garbages in the room had no bag in it and part of the bathroom door frame had a big chunk of it.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great as it was minutes from the Detroit/Windsor tunnel and close to Little Italy and downtown. Clean room was spacious and bed was very comfortable. Check-in staff was annoyed when I asked to be assigned to an upstairs room but other staff on phone and next morning were helpful. Breakfast better than expected. Real Canadian Superstore was nearby for groceries. Good for the one night I stayed.
Stayed 1 night in Mar 2025