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SureStay Plus by Best Western Windsor

2.5 star property

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Ballroom
Lobby
Restaurant
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Devonshire Mall
    ‪2 min drive‬
  • Place, Detroit Windsor Tunnel
    ‪5 min drive‬
  • Place, Caesars Casino
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Windsor

Located in Windsor (Remington Park), SureStay Plus by Best Western Windsor is within a 5-minute drive of Devonshire Mall and Detroit Windsor Tunnel. .This hotel is 2.9 mi (4.7 km) from Caesars Casino and 3.1 mi (5 km) from University of Windsor.

What's nearby

  • Devonshire Mall - 2 min drive - 2.5 km
  • Detroit Windsor Tunnel - 5 min drive - 4.3 km
  • Caesars Casino - 5 min drive - 4.6 km
  • Adventure Bay Family Water Park - 6 min drive - 5.0 km
  • University of Windsor - 7 min drive - 5.7 km

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪Tim Hortons - ‬1 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Jose's Bar & Grill - ‬11 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Windsor? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Reviews

SureStay Plus by Best Western Windsor Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1153 reviews
Rating 8 - Good. 356 out of 1153 reviews
Rating 6 - Okay. 201 out of 1153 reviews
Rating 4 - Poor. 95 out of 1153 reviews
Rating 2 - Terrible. 89 out of 1153 reviews

Reviews

10/10 Excellent

Lovepreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was Worth it
Stayed 1 night in Jun 2025

2/10 Terrible

Than

Stayed 2 nights in Jun 2025

10/10 Excellent

Cris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk is very friendly, the room is nice and clean, with good price
Stayed 1 night in Jun 2025

10/10 Excellent

Parker

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from staff, breakfast, beds the rooms are clean..will definately stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Clean. great waffle and free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean building, room was great.
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Travelled with family, Travelled with partner
Very noisy. Can hear everything all night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deni

Stayed 2 nights in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and modern look. Great value for price. Also a convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean rooms. Just a note for people checking in. Check in time is 3pm. After I booked and paid, I received an email saying check in is at 4 pm, which is false! When I actually got to the location, the sign specifically said 3 pm. I asked the lady who checked me in when check in time was and she said 3 pm. She was shocked that I got an email stating 4 pm. So just a heads up check-in is at 3 pm and you will get amazing service at this location. 😃
Stayed 2 nights in Jun 2025

10/10 Excellent

Nassima

Stayed 1 night in Jun 2025

4/10 Poor

Tina

Liked: Staff & service
There were a whole bunch of young adults coming in and out quite late, blasting music and being very noisy on the stairs, lots of loud laughter and carrying on.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenton

Stayed 3 nights in Jun 2025

10/10 Excellent

Joelle

Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Stayed 2 nights in May 2025

6/10 Okay

Xin

Stayed 2 nights in May 2025

10/10 Excellent

Roryal

Liked: Cleanliness, amenities, property conditions & facilities
A fine example of getting more than you paid for. Absolutely perfect location thats minutes away from everything in the area. The best part of my stay in Windsor and I wouldn't hesitate to go back there again. Amazing friendly staff besides one are that smelt like drying paint everything else was perfect.
Stayed 5 nights in May 2025

6/10 Okay

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers good value for the price, minimal choices for breakfast - did not even have any condiments. It seemed like there was a baseball tournament in the area and lots of people checking in. Check-in was very slow and there was only one person at the front desk. Beds were very comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
OUR STAY WAS EXCELLENT. MOST OF ALL, YOUNG LADY, THAT CHECKED US IN WAS VERY PLEASANT AND VERY INFORMATIVE. THE GAL THAT CHECKED US OUT WAS ALSO VERY PLEASANT. IT MAKE A GREAT DEAL OF A DIFFERENCE WHEN 'STAFF' IS KIND AND WELCOMING AND PLEASANT.
Stayed 1 night in May 2025