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Hope Street Hotel

4.0 star property

Photo gallery for Hope Street Hotel

Sauna, steam room, hot stone massages, deep-tissue massages
View from property
Sauna, steam room, hot stone massages, deep-tissue massages
Deluxe King Room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
40 Hope Street, Liverpool, England, L1 9DA
  • Place, Philharmonic Hall
    ‪1 min walk‬
  • Place, Hope Street
    ‪1 min walk‬
  • Place, University of Liverpool
    ‪3 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room

Studio Room

Studio Room

8.6 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite

Corner Suite

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lounge Suite

Lounge Suite

Lounge Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

With a stay at Hope Street Hotel, you'll be centrally located in Liverpool, within a 5-minute drive of Liverpool ONE and Royal Albert Dock. .This spa hotel is 2.9 mi (4.6 km) from Anfield Stadium and 16.3 mi (26.3 km) from Chester Zoo.

What's nearby

  • Philharmonic Hall - 1 min walk - 0.0 km
  • Hope Street - 1 min walk - 0.1 km
  • University of Liverpool - 3 min walk - 0.3 km
  • Liverpool Cathedral - 6 min walk - 0.5 km
  • Liverpool ONE - 11 min walk - 0.9 km

Getting around

  • Liverpool Central Station - 12 min walk
  • John Lennon Airport (LPL) - 26 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪The Philharmonic Dining Rooms - ‬1 min walk
  • ‪Coffi - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Ye Cracke - ‬2 min walk

About this property

Hope Street Hotel

Hope Street Hotel offers 149 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 149 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Enjoy British cuisine at The London Carriage Works, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Liverpool? This hotel has 581 square feet (54 square meters) of space consisting of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
The London Carriage Works - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
1931 - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 1,931
  • The London Carriage Works

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • 581 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool

Hope Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paresh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, great shower and facilities super friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

jennifer

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - my suite was a bit difficult to find and the staff were very wedded to the script they used on the front desk. But these are quibbles - I had a good stay and if you are catching a show at the Phil this is a great place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location and style of the hotel. Nice tea and coffee, robes and slippers in the room
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best hotel I've stayed in this year.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay from start to finish
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Really enjoyed the facilities and how nice the rooms were
Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Its a lovely hotel. Staff are great, but avoid the breakfast!
Stayed 1 night in Nov 2025

6/10 Okay

Diane

The room was not great. Very noisy from street and the restaurant underneath. The shower did not drain quick enough hence paddling about in water. We had drinks and a cheese board. Vey expensive. No available menu for the cheese ended up being served 3 very tasteless cheeses. Not sure if we were in standard room not delux
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, MORECAMBE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel. Updated room with wood flooring, modern bath and separate rain shower shower. Extras included wash clothes, hair shampoo and conditioner as well as hand wash and hand lotion. Comfortable beds and pillows, breakfast was nice although extra Buffet hot and cold many choices, cappuchino maker. Will stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
A very pleasant stay and it was all perfect. Lovely room, great breakfast and helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Everything great. Stayed here before and will again.
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Kept waiting at post midnight check in whilst night manager conversed on the phone (he should have ended the call, or put on hold). No key found for room & was not given one during my stay. Room was freezing cold with heating noisy and inefficient. Breakfast overpriced with no continental option for those of us not able to eat a cooked breakfast. No recognition of issues on check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Gordon

Stayed 1 night in Nov 2025

6/10 Okay

Iqbal

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were there for a wedding and had 3 room booked which we could not access early. But we used the spa to shower and change. The disappointment came after I had my cosmetics stolen from the spa. We dressed and rushed to the wedding. Next morning I went to the spa to find out that my bag of cosmetics were not there, not handed in. So disappointed if spa staff did not find and keep and appalled at the quality of customers using the spa if they stole it. Sadly it was expensive make up and moisturiser. I would have expected more from a supposedly quality hotel
Stayed 1 night in Oct 2025

10/10 Excellent

stuart

Stayed 2 nights in Oct 2025

10/10 Excellent

Debbie

Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025