Here’s what I learned: if you need an accessible room, be sure to book one. Indicating you need a ground floor room at on-line check in is not sufficient. If you do decide to roll the dice on that one, do be sure to indicate you need a ground floor room for medical reasons. It may not help but at least you will have tried. This property has no elevator and the stairs to the second floor are very steep. The room was fine, I guess, if kind of dated, but since I couldn’t get my things up the stairs I left and went down the street to the Red Roof Inn, where both the rooms and staff are considerably more pleasant. Also, if you are in the room for an hour they will refuse to cancel the reservation. (They also couldn’t cancel it bc I booked through Expedia, which I expected.) Most of this negative experience was my own fault, which I fully accept and acknowledge, but the staff was so incredibly unpleasant than I would never recommend anyone stay here even if you CAN climb two flights of stairs. I have been using Expedia for almost two decades and this is the most disappointing experience I have ever had.