4/10 Poor
ksenia
13 Nov 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
My room was upgraded from Delux twin room Seaview front for a family room with sea view front and it was extremely moldy and smelly of the pipes and actually existing really bad smell so it wasn't upgrade it was downgrade.
The next day I ask from desk and a manager to give me the room I booked from Expedia app to have my twin dialogues a room for Seaview front I was told that everything was absolutely booked because of the wedding of the whole week and the weekends and the only room they have basic twin room pool view. So I said because I paid for specific room more money than what they offering me and what I was upgraded in the beginning which is was downgrade besides upgrade. I ask them to get them maybe free dinner for me and manager kindly and nicely give me a free voucher for dinner however in this room having a really big issues with Cockroaches.
ksenia
Stayed 4 nights in Nov 2025


















